Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

Edited March 31, 2020

This is an amazing app as this has a much needed feature. i.e an extensive My Account which features Wishlist and other useful features, which is an important feature for any theme in the Shopify store.
Their support is amazingly quick. Vaibhav went over and beyond to help me with my the wishlist button integration in my theme as it was having some issues but he was able to resolve it within a day.
Highly recommend this app.

My only expectation for future iteration of the app would be an even more modern & aesthetic UI for the app.

UUniqueyou
United States
Over 1 year using the app
January 23, 2020

Very good App and very good Support! Easy to install and easy to understand. I like the "view History order" very much as it shows much more then the standard themes. Also the handling of new or existing delivery-addresses for our customers, change password options and so on are very cool. As you have a new and own language section in your shopify language-editor it's very easy to handle for everyone in every country. It's also very easy to change the APP to your personal colors (like Buttons, Backgrounds add so on). - Code get's easy installed. We had two little problems after installing the APP. But i think this was because we are not using a standard shopify theme for our shop. So we asked the support (you can directly contact him over the APP) for helping us solving the problems. We get in touch within some hours, they logged in to our shop (for sure after we granted access :-)) and fixed the code. Now it works. Cool Job! Special thanks to Vaibhav from flits!!! Best, Stefan

Supergsund
Germany
Over 1 year using the app
February 25, 2022

We use the advanced account profile, store credit app and referral for our store. It works great and integrates with Klaviyo to automate a lot of the notifications and bring customers back for repeat orders. The team is very supportive and have helped us multiple times to make customisations to improve the user experience based on our business needs. Great product and great team!

Swaplanet
Greece
Over 1 year using the app
May 11, 2020

Flits is a great app for shopify users wishing to connect further wth their customers. the flits team where extremely helpful and rapid in their response time.

I would highly recommend anyone looking for an email provider to try the flits app.

Dab Lab Int
United Kingdom
Over 1 year using the app
August 31, 2020

This app will be a BIG help for organizing and saving information for each customer. Support is VERY prompt and extremely helpful with customizations. Highly recommend.

Experience CBD
United States
Over 1 year using the app
April 20, 2021

Super customer service! Ankit, Milind and the rest of the team did the extra mile and found a work around to implement a change that is currently not part of the app's feature. Amazed with their service and app!

COPPER | Street Style Fashion Brand
Philippines
Over 1 year using the app
April 4, 2022

Fantastic and responsive customer service. They are really great with that. Keep up the great work guys, because your ability to offer customisation and be quick to respond is amazing.

Flora & Curl
United Kingdom
Over 1 year using the app
February 28, 2022

App is great, does what it says it will. Great customer support. Really quick to respond and incredibly helpful!

E-liquids
United Kingdom
Over 1 year using the app
September 4, 2020

Integrated this app with a platform for B2B wholesale. We were looking for more functionality from the customer account page and Flits provided it! They also helped with a couple of custom/bespoke changes we needed as well. Thanks for all your help!

Crowbond Foodservice
United Kingdom
Over 1 year using the app
Edited March 5, 2021

They fixed my bug so quickly. I'm so amazed. They had dedicated customer support that responded in less than a day. And it looks great. 5 stars!

Ookhai
Philippines
Over 1 year using the app