Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

February 13, 2018

Super app , resolve all of our need and very supportive team

Grandmarch
Congo - Kinshasa
Almost 2 years using the app
March 23, 2018

Great customer service. Fixed the problem i had and explained what i needed. The app is super easy to use and makes the customer account so much better ! would definitely recommend to check out.

The Meraki Company Eu
Cyprus
Almost 2 years using the app
December 15, 2021

This has been a great app for enhancing the customer account page on our site. It has lots of extra functionality like a reorder button on customer orders with much better design then a standard Shopify order section as well as recently viewed items and much more. Customer support has been amazing and we have been able to collaborate with there team to stylize it visually to match our site as well. I would highly recommend this app to increase the customer experience on there Shopify site.

DOLCI DESSERTS, INC.
United States
Almost 2 years using the app
May 12, 2019

Amazing app and profesionnal customer service, they also respond very quickly ! they helped me code the wishlist plugin as we asked for and it looks wonderful :)
Now we are waiting for the wishlist to be mobile friendly and we are ready to launch :))
thank you again

DAVID DAN JEWELRY
United States
Almost 2 years using the app
October 3, 2018

We love this app! I've used it for several stores and it works great. The tech team is very responsive and willing to help and modify anything for you. Highly recommend them.

reciprocitylabs-store
United States
Almost 2 years using the app
March 24, 2021

Loved the app and absolutely loved the customer support if you even need to use it. Their customer support is some sort of a gold standard in service, no doubt about that!

TheBTclub
India
Almost 2 years using the app
August 13, 2020

Great app which helps improve customer experience when our customers use our website. Had some minor changes required to suit our theme and Ankit was 5/5 when making these changes happen. A+

Exhibit Central
Australia
Almost 2 years using the app
January 7, 2021

While It might seem expensive at face value, Flits has been indispensible to our business. Their customer service has been stellar, and their customisation has been fast, and perfect this far. Highly recommend!

Logans Pianos
Australia
Almost 2 years using the app
December 9, 2020

Does what it says it does and great customer support. Needed help installing the app and they fixed the problem within a couple days.

primegarageconcepts
United States
Almost 2 years using the app
January 12, 2021

unbelievable service!! the best ever customer service
solved any issues I had within a minute!
thank you !!

TCCORE
Israel
Almost 2 years using the app
Flits replied January 12, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

If you need any further help, feel free to drop a mail at support@getflits.com.