Reviews (661)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customer loyalty and account management features, including a user-friendly interface with dashboards, order history, and direct order management options. It supports a loyalty points system, customizable to specific business needs, and integrates seamlessly with Shopify. The app is frequently praised for its reliable performance and robust security features like OTP and social logins. Merchants also commend the exceptional customer support, noting fast response times and effective assistance.

June 2, 2021

I used this app and looks better and the support is also awesome. Must use the app when you want customization in your my account page and want customer can customize their profile.

Vandemart Store
India
7 months using the app
February 7, 2022

The app and support are great. I would consider our store (balloonin.com) and the way it's set up to be pretty unique in its challenges for how products/kits are built, but their support has worked with me quickly and efficiently to make it all work. It is a really simple app to use and looks very nice. I am currently only using the customer profile page, but intend on checking out some of the additional paid features as well now that I trust the app and support. Ankit Joshi has been my main point of contact, and I have been very satisfied with the communication and results.

Balloon Innovations
United States
7 days using the app
March 11, 2018

so far so good! very responsive and helpful customer service.

Uma Wine Merchant
United States
7 days using the app
August 7, 2018

Fast response. Good customer service.

Daisy Dreams Shop
New Zealand
7 days using the app
September 13, 2023

An app with great functionality, but I especially want to highlight the work of the technical support team, I had special requests regarding the design of product cards and menus items, they quickly fulfilled my task. This is the best support I have ever worked with. I recommend this plugin!

store.betterme.world
Cyprus
6 days using the app
October 11, 2021

I am so glad I added this app to my store. It really helped to give it a professional look and more options for my customers. Their support team is very responsive and helpful getting set up and editing code as needed.

Magic Candle Company
United States
6 days using the app
August 20, 2020

Excellent customer service. I needed the wishlist to specifically appear to the right of my add-to-cart button and I didn't know how to do that myself. Their dev team was quick and got the job done. And I'm very excited to see how well the app improve my conversion rate. I've installed several wishlist apps, but I feel that this is one of the best and most economical! Definitely give these guys a try!

Tumblar House
United States
6 days using the app
July 15, 2019

App is really useful and works pretty good. The best thing about this app is support team. They are responsive, fast and willing to help at any time. Good work guys

fazeclan-staging
United States
6 days using the app
January 6, 2023

The app works well and the support has been reliable with any issues resolved quickly and easily. I highly recommend the Flits app.

Pet-Tags.com.au
United Kingdom
6 days using the app
Flits replied March 6, 2023

Thank you so much, Glad that you like our support.

December 14, 2022

I just installed this FLITS app last week. I have always been looking for a more professional looking customer account page where customers could have access to all of their information in one spot. The professional look of the account page on this app is great. I was able to add links to pages with customer support information that has been really helpful and customize the look and feel the way I wanted to help increase the look and feel of our brand. I had to reach out to customer service for a couple of things that I wanted setup a certain way and the customer service was prompt, responsive and very helpful. I wish they had integrations already built with a couple of other apps I already use but hopefully that will come on their roadmap sometime in the near future.
If you are looking for a better alternative to the basic Shopify account page, I would definitely recommend this app for you to try out.

Romantic Blessings
United States
6 days using the app
Flits replied September 22, 2023

Thank you so much for your valuable feedback.