Reviews (663)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.
Refine
-
By rating
Very bad customer service, they do not care about our needs. I have written many times to their customer service, they respond every 8 hours, they only respond with a link where they can solve all the doubts. but if I'm asking for help it's because I tried that
We needed the app to add an extra page to our customer dashboard. Flits make it super easy to do, not even 5 minutes and we were all set up. We also had a small issue with something not displaying correctly and the support managed to fix it in no time! Thoroughly recommend the app :)
This is a great app! Installed easily/quickly without any problems. Definitely improves the shopping experience for our repeat customers. We needed a slight modification to the Reorder interface and they got it updated within a day... Excellent service!!
Great app to improve the standard accounts section on our shopify store. Team was very responsive to an issue we had and sorted it within 12 hours
App is great, works great and the support team has helped me setting it up correctly. Highly recommended
We use this app to allow our customers to save and spend store credit, the installation was very easy and straight forward. We ran into a small problem early on with another conflicting app but this issue was quickly resolved by their amazing support team. Don't be afraid to reach out to them if you need help!
I used this app and looks better and the support is also awesome. Must use the app when you want customization in your my account page and want customer can customize their profile.
One of the best apps out there!
Really keeps the customers engaged with your store
The app and support are great. I would consider our store (balloonin.com) and the way it's set up to be pretty unique in its challenges for how products/kits are built, but their support has worked with me quickly and efficiently to make it all work. It is a really simple app to use and looks very nice. I am currently only using the customer profile page, but intend on checking out some of the additional paid features as well now that I trust the app and support. Ankit Joshi has been my main point of contact, and I have been very satisfied with the communication and results.
so far so good! very responsive and helpful customer service.