Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

April 3, 2019

They are really great, No matter what the problem can help solve, I will always use their apps, thanks, James, thanks again!

ab-pop
China
Over 4 years using the app
Edited November 22, 2019

Really like this app. Easy button for Customer's Account Page. Support is really Great and helpful. Even added a custom API from another app for me.

UPMEN
United States
Over 4 years using the app
Edited January 28, 2020

The Flits app staff has been super helpful on guiding our store on how to bulk import & export our customer wishlist & reward data. Quick & concise ! Keep up the good work.

Update : and another swift answer to our support request. Cheers!

Ninoma
Japan
Over 4 years using the app
Edited September 19, 2019

An amazing and a must have app. More than anything else, the Flits team is absolutely amazing. Quick to respond with a positive approach

Hipbuster
United States
Over 4 years using the app
April 23, 2018

Design so good, easy to use & navigate for customers, i totally like the customer service responsive, great apps for every seller in shopify. love it.

Orange Shine Square
Malaysia
Over 4 years using the app
November 18, 2019

Great plugin and the most helpful customer service we have ever seen. Highly recommended. Can't say a bad word.

Religion Clothing
United Kingdom
Over 4 years using the app
Edited July 15, 2019

Very fast costumer service extremely responsive and to the point i will keep using this app thank you especially Alex

kotanical
Ireland
About 4 years using the app
Flits replied July 28, 2019

Thank you very much for the five-star review!

May 10, 2018

I was stuck and not sure if I had configured this app correctly. I contacted support and James was able to solve my issue in no time. Thank you James. Great customer service!

Nutriqusa
United States
About 4 years using the app
May 13, 2019

This is a great app, the app makes my website more professional and the customer experience is very good. I would like to thank the app's customer service and technical team, who are very professional and patient to help me. This app is worth your possession

MISSTLY
China
About 4 years using the app
Flits replied May 18, 2019

Thank you so much for the kind words and five-star review. Our team is pretty awesome :)

March 12, 2021

I'm using Flits' free plan for my site's accounts and it's 100 times better than the standard shopify customer account page. It makes the account page looks much more professional and the best part is, there's a re-order option on each products that customers previously order which is wonderful! this option is available in the FREE plan as well. To top it off, they went above and beyond (Ankit) to remove a residual code that was left by a different app on our website. We had no idea how to remove and which app it was causing the popup to show at order confirmation page. We asked Ankit if they can help even though it's not their app, they requested access to our site backend, searched for the code and provided the name of the app with screenshots. HUGE HUGE relief because we just could not figure this thing out!! This type of support is unheard of these days. THANK YOU THANK YOU THANK YOU Flits!!!!

Myralena
United States
Almost 4 years using the app