Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

April 9, 2019

I am so impressed by the customer service. I used to be veeery impressed by Shopify team (still am) but Flits team really reach another level of service. The app also helps me a lot with my returns, I was sick of generating coupons that didn't make sense, couldn't be divided etc. Now I can give € directly to my clients. I believe it will totally help my sales grow

Les Petits Imprimés
Estonia
About 5 years using the app
Edited January 10, 2020

This app is what we are looking for. Good customer account page and many more features. Prompt support addressed our issues quickly. Definitely recommended!

Trueform
United States
Almost 5 years using the app
July 11, 2019

Fast and efficient support! Special thanks to Alex for making all our changes within a few hours. This app is great and offers much more than the default Shopify customer account page. Looking forward to more features and updates to come!:)

Lilyanna
Singapore
Over 4 years using the app
July 20, 2019

Not only that this app is so useful, the team is awesome.

Support is quick and effective.

Surely if you need what this app provides, go for it no second thought!

BazzBuy
Israel
Over 4 years using the app
Flits replied July 28, 2019

Thank you very much for the five-star review!

February 13, 2020

So far so very good! I was able to improve greatly my customer dashboard and offer new tailored options to my clients. But above all working with the support team was a charm, best service I ever got from an app support team! Vaibhav is always there to help super fast with any request I might have.

AQUAOVO
Canada
Over 4 years using the app
November 18, 2019

One of the best plugin available on the market comes with the best customer service possible. Always helpful and can count on the team 24/7. Highly Recommended

Religion Clothing EU
United Kingdom
Over 4 years using the app
April 3, 2019

They are really great, No matter what the problem can help solve, I will always use their apps, thanks, James, thanks again!

ab-pop
China
Over 4 years using the app
Edited November 22, 2019

Really like this app. Easy button for Customer's Account Page. Support is really Great and helpful. Even added a custom API from another app for me.

UPMEN
United States
Over 4 years using the app
Edited January 28, 2020

The Flits app staff has been super helpful on guiding our store on how to bulk import & export our customer wishlist & reward data. Quick & concise ! Keep up the good work.

Update : and another swift answer to our support request. Cheers!

Ninoma
Japan
Over 4 years using the app
Edited September 19, 2019

An amazing and a must have app. More than anything else, the Flits team is absolutely amazing. Quick to respond with a positive approach

Hipbuster
United States
Over 4 years using the app