Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to professionalize and enhance the customer account page. They find the customer accounts dashboard and referral program features particularly beneficial. The support team is praised for their responsiveness and customization capabilities. The app allows customers to manage their accounts, track orders, and print invoices, reducing merchant overhead. It integrates seamlessly with other systems and provides 24/7 customer service. Merchants appreciate the smooth, personalized customer experience it offers.

April 23, 2018

Design so good, easy to use & navigate for customers, i totally like the customer service responsive, great apps for every seller in shopify. love it.

Orange Shine Square
Malaysia
Over 4 years using the app
November 18, 2019

Great plugin and the most helpful customer service we have ever seen. Highly recommended. Can't say a bad word.

Religion Clothing
United Kingdom
Over 4 years using the app
Edited July 15, 2019

Very fast costumer service extremely responsive and to the point i will keep using this app thank you especially Alex

kotanical
Ireland
About 4 years using the app
Flits replied July 28, 2019

Thank you very much for the five-star review!

March 6, 2018

Great app. Gives me customers complete control of their profile. Also, the support team is very responsive when there's an issue

Sovereignejuice
Canada
About 4 years using the app
May 10, 2018

I was stuck and not sure if I had configured this app correctly. I contacted support and James was able to solve my issue in no time. Thank you James. Great customer service!

Nutriqusa
United States
About 4 years using the app
November 27, 2019

We used this app to create a customer account page and it does exactly what we needed it to do. It takes a fair bit of time to set up if you would like it personalised but the staff are very helpful and responsive.

www.indieandharper.com
Australia
About 4 years using the app
May 13, 2019

This is a great app, the app makes my website more professional and the customer experience is very good. I would like to thank the app's customer service and technical team, who are very professional and patient to help me. This app is worth your possession

MISSTLY
China
About 4 years using the app
Flits replied May 18, 2019

Thank you so much for the kind words and five-star review. Our team is pretty awesome :)

March 12, 2021

I'm using Flits' free plan for my site's accounts and it's 100 times better than the standard shopify customer account page. It makes the account page looks much more professional and the best part is, there's a re-order option on each products that customers previously order which is wonderful! this option is available in the FREE plan as well. To top it off, they went above and beyond (Ankit) to remove a residual code that was left by a different app on our website. We had no idea how to remove and which app it was causing the popup to show at order confirmation page. We asked Ankit if they can help even though it's not their app, they requested access to our site backend, searched for the code and provided the name of the app with screenshots. HUGE HUGE relief because we just could not figure this thing out!! This type of support is unheard of these days. THANK YOU THANK YOU THANK YOU Flits!!!!

Myralena
United States
Almost 4 years using the app
March 28, 2019

I can't recommend this app enough. It does so many wonderful things to bring the feel of a VERY expensive bespoke built site to a Shopify website. There were a few elements where I struggled with set up, but not only did the developers helped me, they did it all for me which made my life so much easier.

Amelia Nour UK
United Kingdom
Almost 4 years using the app
June 27, 2022

We needed to update an invoice template and I received excellent support from the team at Flits. Clear communication, quick action, and friendly service.

West Coast Seeds
Canada
Almost 4 years using the app