Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

July 31, 2023

We've been with Flits for 4 or 5 years and have been happy with our experience. There have been a few "glitches" along the way but they always have helped resolve them in a timely manner so it wasn't too disruptive to our business. We definitely recommend them!

Lucky Disc Golf
United States
Over 4 years using the app
April 23, 2018

Design so good, easy to use & navigate for customers, i totally like the customer service responsive, great apps for every seller in shopify. love it.

Orange Shine Square
Malaysia
Over 4 years using the app
November 18, 2019

Great plugin and the most helpful customer service we have ever seen. Highly recommended. Can't say a bad word.

Religion Clothing
United Kingdom
Over 4 years using the app
Edited July 15, 2019

Very fast costumer service extremely responsive and to the point i will keep using this app thank you especially Alex

kotanical
Ireland
About 4 years using the app
Flits replied July 28, 2019

Thank you very much for the five-star review!

July 23, 2020

Awesome support that is able to customize and fix issues timely. By far the best support team out of all apps that I've used

PROJECTISR US
United States
About 4 years using the app
May 10, 2018

I was stuck and not sure if I had configured this app correctly. I contacted support and James was able to solve my issue in no time. Thank you James. Great customer service!

Nutriqusa
United States
About 4 years using the app
Edited March 26, 2020

I love the app, work very very great.
CUSTOMER SUPPORT IS AWESOME
THANK YOU FLITS TEAM IM VERY HAPPY.

Black Demons
Mexico
About 4 years using the app
Edited December 1, 2020

I am sure this is the best choice. Thanks for the fast and patient support. They solve all the problems.

CADCAM Tools
Hong Kong SAR
About 4 years using the app
May 13, 2019

This is a great app, the app makes my website more professional and the customer experience is very good. I would like to thank the app's customer service and technical team, who are very professional and patient to help me. This app is worth your possession

MISSTLY
China
About 4 years using the app
Flits replied May 18, 2019

Thank you so much for the kind words and five-star review. Our team is pretty awesome :)

March 12, 2021

I'm using Flits' free plan for my site's accounts and it's 100 times better than the standard shopify customer account page. It makes the account page looks much more professional and the best part is, there's a re-order option on each products that customers previously order which is wonderful! this option is available in the FREE plan as well. To top it off, they went above and beyond (Ankit) to remove a residual code that was left by a different app on our website. We had no idea how to remove and which app it was causing the popup to show at order confirmation page. We asked Ankit if they can help even though it's not their app, they requested access to our site backend, searched for the code and provided the name of the app with screenshots. HUGE HUGE relief because we just could not figure this thing out!! This type of support is unheard of these days. THANK YOU THANK YOU THANK YOU Flits!!!!

Myralena
United States
Almost 4 years using the app