Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective email marketing tools, especially for recovering abandoned carts and boosting sales through follow-up emails and review requests. It features customizable email campaigns, scheduling, and condition-based sending. The user-friendly interface and responsive support team enhance its reliability in automating email campaigns. Continuous updates based on merchant feedback keep it valuable for customer engagement and retention.
Refine
-
By rating
2024 Update: APP HAS BEEN ABANDONED BY DEVELOPER. DO NOT SIGN UP. Unfortunately 5 years after my initial review this app seems to be faltering. Problems with delivering emails, at times when you try to access the app you just get a 'bad gateway' message, and customer service, which was once very fast and helpful, now is virtually non-existent with no reply for many days or more. I will likely start looking for an alternative at this point.
2019: Got the app to send individual downloads codes to customers after checkout automatically. With some tweaks it's been working like a charm. Great customer service as well to help us get what we needed - very responsive and quick. A lot of other features we have yet to delve into but intend to. Recommended!
the application is very useful and easy to use. I really recommend it to all the people who needs to use email marketing
The team is great, they are responsive and are constantly trying to make the product better. Functionality is good- we'll see if it actually drives more reviews but its easy to set up and has a lot of options.
wonderful app, easy to use..................................................................................
This app is very easy to use and converts abandoned carts extremely well! Before we installed Follow Up Email Marketing, we were averaging 5-7% recovery on abandoned carts with the Shopify abandoned cart recovery.
After installing Follow Up Email Marketing and using it for the last couple of months, we are now at 18-21% recovery which is an amazing improvement!
We've tried other abandoned cart recovery apps in the past that did fancy emails but did not convert anywhere near this. Great app guys and well worth the money.
This is a great app. I already installed it and amazingly all the features are working perfectly for my client store!
Seems like it could work very well. I am excited at the long list of features and functionality.
It is great to be able to automate the process of sending follow up emails. I am still learning how to get the most out of this product but so far I am very satisfied! I look forward to using this app more in the future.
It is ease to use and have a few good features! It is just taking some long to active the automated emails.
Michael really helped me to understand the usages of the emails offered in the Settings, helped me clean them up and make them workable. Good job and thanks!