Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization options, and email history tracking. It's highly praised for its automated emails for purchase confirmations, abandoned cart reminders, and review requests. The app offers a free plan for up to 50 emails/month, making it suitable for small businesses. Merchants commend the customer service for their prompt and helpful responses. It's been successfully used to boost sales, recover abandoned carts, and gather customer reviews. Merchants find it versatile, fairly priced, and good value for money.

Edited April 6, 2020

I notified app support I was not versed in html and Michael took a great deal of time helping me set up the marketing I needed. He did a remarkable job and I am very impressed with the service.

The Primitive Heart Boutique
United States
About 1 month using the app
Klax Holdings LLC replied April 8, 2020

Thanks for using our app and for your kind review!

February 26, 2016

A great option for adding more flexibility and control to automated emails. We had a few questions while getting set up and the support team was exceptionally helpful and quickly responded to our inquiries.

Gitman
United States
About 1 month using the app
March 24, 2017

It's a fantastic application. It has made my life simple. Beyond other functions it sends out review requests to our clients after two weeks from the day an order was placed. Really great app. keep up good job guys!

Natures Deal
Germany
29 days using the app
March 30, 2016

Great Product, we have seen sale increase because of its use. I would like some more control over if and when emails are sent vs setting the time after an order is created. Give it a try!

Bridgecom Systems
United States
Over 1 year using the app
March 3, 2023

Great! It's a first App that I'll use for email marketing. So far so good, with experience till now I would recommend it to others.

RazorSleek
Lithuania
24 days using the app
August 7, 2020

I really like the functionality of this app, it has done exactly what I needed it to do for a fair price. On top of that, I had some issues and their support was extremely helpful in getting everything sorted out and even removed the sending cap until the issue was corrected.

Mid-Day Squares
Canada
23 days using the app
Edited June 12, 2020

This App is great for starting up a business. No doubt I will upgrade further down the line.

The App guides you through what it recommends, and it will let you also add words in the code for people signing up to emails.

I added you can now enter the word SUBSCRIBE to obtain $50 off entire order.

Ensure you scroll to the bottom of the page also to press Save if you do this!

I am sure you will find this App good too!

PerfectFoodHampers
Australia
22 days using the app
August 8, 2016

Follow up email app is very beneficial for our website. We were looking for an automatic way to ask our customers for their reviews of recent purchase. About sending these emails, it is very good at it, but now we did not get any respond from our customer. After couple times, we will be looking for formatting email template. I hope it will work. Application is very helpful and easy to use.

Towelrobes Com
United States
Over 1 year using the app
September 23, 2015

Brilliant app! A must-have for shop owner.

Mannix Knight United Kingdom
United Kingdom
19 days using the app
July 19, 2019

Got the app to send individual downloads codes to customers after checkout automatically. With some tweaks it's been working like a charm. Great customer service as well to help us get what we needed - very responsive and quick. A lot of other features we have yet to delve into but intend to. Recommended!

20 Buck Spin
United States
19 days using the app