Reviews (190)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools, especially for recovering abandoned carts and boosting sales through follow-up emails and review requests. It features customizable email campaigns, scheduling, and condition-based sending. The user-friendly interface and responsive support team enhance its reliability in automating email campaigns. Continuous updates based on merchant feedback keep it valuable for customer engagement and retention.

September 22, 2018

Don't judge a book by it's cover. This app doesn't look as slick as other email apps, but it packs a large punch. I've tried multiple other emails apps and this one offers much more functionality and customization at less than half the price. Only downside is that it took me a while to figure out how to use it and how to customize the emails. I use this to send a series of welcome emails to new customers and to keep loyal customers engaged. Saw return on investment immediately. Still figuring out how to use it to full potential but love what I see so far.

Everything Bananas
United States
14 days using the app
March 15, 2016

It does the job although I would like the option and making outgoing emails a bit prettier.

Smitcollc
United States
9 months using the app
April 18, 2023

Easy setup and good platform.

Reachy
United Kingdom
11 days using the app
August 16, 2016

Great app! Has been very effective on a number of fronts - abandon cart recovery, product reviews especially. It has given us the ability to send attractive emails to our clients and automate many of the functions in one app.

Canadiankitecompany
Canada
7 months using the app
March 16, 2016

Absolutely the best solution of all the Follow up apps I tried!

Yes I know some users would like a wysiwyg styling option, but if you are into a little coding, it´s perfect!

Next thing to add, make the discount code work with bulk discounts app or just a csv file!

Testdenmark
Denmark
10 days using the app
July 19, 2019

I had no idea how much support I would get in installing app and setting up the emails. Very helpful!! I love the app.

Susie's Smart Cookie
United States
9 days using the app
August 4, 2021

This app is just what I was hoping to find to help me get reminders out to my customers to leave reviews. I am so thankful that the wonderful support I got from Shopify suggested it to me. And the help from Mike in answering my questions and fixing my mistake was A+++ all the way!! Already have gotten some reviews!

Beyond Behnke's Garden Gift Shop
United States
9 days using the app
January 30, 2017

Good app, works with my Shopify as advertised. All email rules run the way I expected. Very reliable developer!

Smartphoneslinq
Netherlands
9 days using the app
July 11, 2016

We have just started using this apps, hope to utilize it's feature bit further. As start-up business I needed to submit this feedback to get things going. So far it has been useful to send follow-up email to customers, but we didn't dig up enough to see it's full potential. I will review my feedback once again later on once we experience this for a couple of month.

Callcom Com Au
Australia
8 months using the app
February 17, 2016

I like the way it's set up. It's all integrated in the Shopify platform, so no third-party website to go to. It's also very straight forward and set up. The only downside I find is that the emails are not that good looking... compared to other apps that is. If you know a little HTLM, you can probably make better ones (in my opinion).

Presentationshop Net
Canada
4 months using the app