Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,553)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to use and highly flexible for building professional forms, from contact and enquiry forms to waivers and custom data collection. They highlight rich features like conditional logic, multiple forms with tracking, CSS styling, and reliable email via custom SMTP. Many mention it works smoothly long term, offers good value, and praise the fast, patient support with detailed guidance and small custom fixes.

October 5, 2026

Fantastic app and even better support! I ran into quite a few technical problems while setting up forms, but their team, especially Emma, was super patient and fixed every single one of them for me. Everything works perfectly now.

Corys Official
New Zealand
4 months using the app
September 30, 2026

Powerful Form Builder is easy to use and makes it simple to create and customise forms for our Shopify store. I also had a great experience with their support team. Emma was responsive and helped identify and fix a custom CSS issue that was hiding our form description. Thanks!

Diaper King
Singapore
Over 1 year using the app
September 24, 2026

Easy app to set up and use. We need multiple forms, and this provides a streamlined way to track and filter submissions. I needed help with the settings on one of our forms that I couldn't figure out on my own, and Taylor was able to fix what I needed and also sent a video so that I knew how to do it on my own in the future.

Dirty Graphix
United States
Over 2 years using the app
September 21, 2026

Great app—very flexible and easy to customize to our needs. We’ve been able to create forms that work well for our business, and the customer service has been excellent. The support team is responsive, helpful, and quick to resolve any issues. Highly recommended!

Canal Furniture
United States
1 day using the app
September 10, 2026

I like the easy way to build forms, even across several pages. When we ran into a small issue Taylor helped us out through the chat. Bonus points for using the async nature of chat support instead of requiring in sync communication.

Pit&Pit
Belgium
15 days using the app
Edited September 22, 2026

I've been using this app on my Shopify store and it has worked flawlessly. What really stood out to me was the customer service. I had a question about setup and Emma from the support team responded almost immediately. She was patient, knowledgeable, and walked me through everything step by step until it was fully resolved. It's rare to get this level of personal support these days. Highly recommend this app — and if you ever need help, ask for Emma!

LC NEON SIGN
Hong Kong SAR
3 months using the app
September 2, 2026

Great app for collecting submissions, in our case for a raffle connected to an offline activity. Had issues exporting submissions from one form, but with the help of the support team, especially Emma, I got my export within minuntes.

NEOH
Austria
10 months using the app
August 26, 2026

I use Powerful Form Builder for so many different things across my website now and honestly couldn’t run things the same without it. It’s helped make my business and website feel so much more professional, especially with the amount of information I need to collect from customers before and after they order.

It’s easy to use, does exactly what I need it to do, and whenever I’ve wanted to change something or couldn’t figure something out, the support has been unreal.

Emma in particular great. She’s helped me out so many times now and is always patient, quick to respond and actually takes the time to understand what I’m trying to do rather than just sending a generic answer.

Really happy with the app and the support. Definitely 5 stars from me.

QualityDins
Australia
6 months using the app
Edited August 25, 2026

Forced to use an AWFUL AI to build custom forms.

UPDATE:
I was nearly able to get the app set-up by myself. However, we were running into a couple of technical issues. Taylor worked with me for several hours and made sure that I was taken care of and ensured that we got what we needed. Taylor was a huge help. I still don't care for the AI, but the support and staff are great.

EQ Systems
United States
6 days using the app
August 7, 2026

The customer service is great, Taylor helped me out super quick as was lovely. The form has helped us increase our exhibition bookings massively.

Old Town Quarry
United Kingdom
6 months using the app