Powerful Contact Form Builder
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Reviews (2,553)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to use and highly flexible for building professional forms, from contact and enquiry forms to waivers and custom data collection. They highlight rich features like conditional logic, multiple forms with tracking, CSS styling, and reliable email via custom SMTP. Many mention it works smoothly long term, offers good value, and praise the fast, patient support with detailed guidance and small custom fixes.
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Fantastic app and even better support! I ran into quite a few technical problems while setting up forms, but their team, especially Emma, was super patient and fixed every single one of them for me. Everything works perfectly now.
Powerful Form Builder is easy to use and makes it simple to create and customise forms for our Shopify store. I also had a great experience with their support team. Emma was responsive and helped identify and fix a custom CSS issue that was hiding our form description. Thanks!
Easy app to set up and use. We need multiple forms, and this provides a streamlined way to track and filter submissions. I needed help with the settings on one of our forms that I couldn't figure out on my own, and Taylor was able to fix what I needed and also sent a video so that I knew how to do it on my own in the future.
Great app—very flexible and easy to customize to our needs. We’ve been able to create forms that work well for our business, and the customer service has been excellent. The support team is responsive, helpful, and quick to resolve any issues. Highly recommended!
I like the easy way to build forms, even across several pages. When we ran into a small issue Taylor helped us out through the chat. Bonus points for using the async nature of chat support instead of requiring in sync communication.
I've been using this app on my Shopify store and it has worked flawlessly. What really stood out to me was the customer service. I had a question about setup and Emma from the support team responded almost immediately. She was patient, knowledgeable, and walked me through everything step by step until it was fully resolved. It's rare to get this level of personal support these days. Highly recommend this app — and if you ever need help, ask for Emma!
Great app for collecting submissions, in our case for a raffle connected to an offline activity. Had issues exporting submissions from one form, but with the help of the support team, especially Emma, I got my export within minuntes.
I use Powerful Form Builder for so many different things across my website now and honestly couldn’t run things the same without it. It’s helped make my business and website feel so much more professional, especially with the amount of information I need to collect from customers before and after they order.
It’s easy to use, does exactly what I need it to do, and whenever I’ve wanted to change something or couldn’t figure something out, the support has been unreal.
Emma in particular great. She’s helped me out so many times now and is always patient, quick to respond and actually takes the time to understand what I’m trying to do rather than just sending a generic answer.
Really happy with the app and the support. Definitely 5 stars from me.
Forced to use an AWFUL AI to build custom forms.
UPDATE:
I was nearly able to get the app set-up by myself. However, we were running into a couple of technical issues. Taylor worked with me for several hours and made sure that I was taken care of and ensured that we got what we needed. Taylor was a huge help. I still don't care for the AI, but the support and staff are great.
The customer service is great, Taylor helped me out super quick as was lovely. The form has helped us increase our exhibition bookings massively.