Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and high customization level. It's praised for handling high volumes of submissions and its versatility in collecting various forms. The support team is commended for their prompt and efficient help. Unique features like date blocking on calendars, saving form fields in customer profiles, and automatic email routing based on location are valued. The free plan, with its range of features and excellent support, is well-received. The app supports multiple languages, including Japanese and English, and is seen as instrumental in enhancing business operations and client communication.

November 24, 2022

So far I've been using the free version. I've only created 1 heavily customized contact form and there was a slight issue that I was not receiving emails once submitting the form on my website so i contacted Globo and they got back to me the same day and fixed the problem almost instantly. Other than this hiccup, I've scouted lots of other integrated form builders on Shopify and this one is easily the best and most affordable in terms of utility. I will continue to use them going forward.

Baguetti & Co.
3 days using the app
August 9, 2023

I started using this app after switching from Qikify and I am so much more satisfied with not only the customization abilities for the forms themselves, but the customer service is amazing! Qikify would always gaslight me into saying my customers weren't filling out their forms correctly or that my account had no issues. But Globo has been quickly solving any problems that arise, helping me setup and customize my forms to better fit my business, and have been super understanding of any questions I ask them.
Also, the contact forms' designs are super easy and user-friendly for my customers. My favorite feature is the calendar where I can block dates off depending on whether I am available or unavailable on specific days. That feature alone has been a game changer for my business.
I hope the positivity continues because I can definitely see myself using this app for many years to come! :)

Creepy Sweets
United States
28 days using the app
August 21, 2023

I've been using the free version and really like it so far. You can customize the form, the emails clients get. I wanted to change the font on the form but wasn't able to do it - I messaged them and they got back to me right away. I don't know if I've ever had this smooth of an experience while working with tech companies! Thanks Globo!

Fox Fine Jewelry
United States
Over 1 year using the app
August 28, 2023

Emma instant solved my problem great service recommended. You can customize the form, the emails clients get. I wanted to change the font on the form but wasn't able to do it - I messaged them and they got back to me right away. I don't know if I've ever had this smooth of an experience while working with tech companies! Thanks Globo!

Lauren Eliot
28 days using the app
July 17, 2023

The app is working well, and I got a good support as well! I had a small issue that I could not save the change I made, so I contacted the support, and they responded pretty quickly. Ultimately, I just needed to update the app, but I just couldn't figure it out how to do it. They sent me screenshots, videos, and reference pages so that I can fix the issue. Even though I'm using the free plan, the support is stellar!

United States
Over 3 years using the app
July 31, 2023

Absolutely perfect APP for collect customer informations on your store. The form has lots of functions and you can custom it by yourself, if you still have other requests, just contact online cha, the customer service will get back to very soon and they will try to fulfill your needs! I like this app and will install it on my rest of stores!

EcoFlow Germany
4 days using the app
May 30, 2023

This has been a game changer and is an amazing addition to my store!

I was sick of the default Shopify contact form, the field types are limited and customers can't upload files.

This app solves these problems along with being a far better experience for users with the conditional logic and easy setup.

I had a couple of more technical questions (syncing with Shopify contact info and triggering the popup from a navigation link etc) and Emma in support was super responsive, helpful and went over and above to get things set up.

Although I could get away with the free account I'm happy to pay for the app as it works so well!

6 months using the app
Edited October 15, 2022

Very easy to use app. I have decided to use this app after trying out other apps for forms and this one seems to work the best for me. Ran into some errors and had a good and prompt service to resolve my issue. The technical error came back while i was running a campaign and the auto responder email didnt work so i had to manually send out emails :( Highly recommended otherwise.

USTAR Cosmetics
Myanmar (Burma)
8 months using the app
Edited March 28, 2023

The seamless integration with Shopify themes is amazing! It made the process a lot easier without needing to go through my code and paste it, or ask for support. This a flawless system that I recommend to business owners that need contact forms that will be simple, redirect capabilities after submission, and want to get it live in less than 5 minutes. And the price compared to other services is unbeatable!

Black & Mobile
United States
5 months using the app
Edited October 1, 2022

This App is very good, it has very interesting features and it is quite flexible when comparing it with Google Forms. I found some issues with it, so I contacted the customer support by email. I was amazed how fast they replied and how they started fixing the issues immediately, what I was not expecting because I had seen some negative reviews here. I have some suggestions that I know will improve the App and that I would like to share with the developers, I hope they take them into consideration too. Thank you Globo for this great App, keep the good work and the great customer support! Kind regards.

6 days using the app