Reviews (1,911)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

September 6, 2024

Nice and professional answer!

vinylfrog
Hong Kong SAR
Over 2 years using the app
September 16, 2024

Good easy-to-edit form with all of the necessary information boxes I need.

I had a bit of difficulty in getting the form published on my contact page - but Emma was there to help... and we had it up in no time.

Jason Anderson Artist
United Kingdom
About 20 hours using the app
July 11, 2024

Emma provided great and fast support. We had a small issue we could not solve, and it was fixed within minutes. We are using several forms, and they are very easy to build and implement. Great work!

Heath Riles BBQ
United States
About 1 year using the app
November 5, 2024

Emma helped me with a problem the app was having and resolve it.

Malfanti
Chile
6 months using the app
September 27, 2024

The form builder has many usages. However, it is not user friendly if you have basic plan. I started with the Basic plan which let user to build only 1 form. That's okay if you're testing the app first. I followed the instruction to embed the form to a page and for some reason it didn't work. I had to ask customer support for help. Emma was great! Apparently there are fields like "Date" fields that are only available to "Pro" plan users but cannot be removed from the form if you have "basic" plan and it caused the embedding issue. I think that is a bug that needs to be resolved. Emma removed the date fields from her end and I was able to see the form on my page now.

Winter Blooms Boutique
United States
2 days using the app
July 8, 2024

Love this app! Super easy to use and convenient. Emma’s customer service is amazing and super quick. She resolved my issue in a few hours on a weekend!! Would highly recommend.

Glam Bar Bazaar
Canada
About 2 years using the app
September 5, 2024

I had a problem that I couldn't solve on my own but Emma was very helpful and warmed my heart with her service, I highly recommend this plugin.

Jointgo Store
China
7 days using the app
July 3, 2024

Great and fast support by Emma and her team, we had an issue we could not solve and it was fixed within minutes. We are using several forms and they are very easy to build and implement. Great work!

DriveDressy
Germany
Over 4 years using the app
October 16, 2024

Amazing app and even better customer service - Emma solved my issue immediately, very impressed with her quick action and communication.

My Store
United Arab Emirates
4 days using the app
October 28, 2024

Thank you Emma, ​​always so professional and patient

Aoodaily
China
29 days using the app