Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless Shopify integration. It's praised for enabling tailored contact forms and emails, enhancing customer interaction. Merchants value its data management and analytics features for improving engagement strategies. The standout feature is the swift, professional customer support available for live chat. Many merchants appreciate the free version and its easy setup. It's recommended for its reliable performance and effective problem-solving capabilities.

October 26, 2023

It's a easy app to use in your site. I really recommend everybody to use. And the support is awesome!

ADA Collection Wholesale
United States
Over 1 year using the app
December 25, 2023

Excellent app! It was easy to set up, although I did need some assistance. Luckily, Emma from the support team quickly helped me solve the issue. I highly recommend it!

Venetto Design
Luxembourg
About 1 hour using the app
October 3, 2023

Great app! Great support! I am using the free version and I've only had to contact their team once for an issue with my emails. They jumped on it right away and fixed the same day. Thank you support team! I highly recommend to anyone needing forms for their website!

UNAVI USA, Inc.
United States
7 months using the app
January 2, 2024

good customer service

The Jordan Agency | Globe Life Family Heritage
United States
13 days using the app
October 11, 2023

Emma do very well in her customer service work. And I think I will continue to use this app due to their extraordinary service.

Oraimo
Hong Kong SAR
8 months using the app
January 9, 2024

Easy to use and excellent tech support!!

M & M Tack Shop
United States
3 days using the app
October 8, 2023

Been using it for a while now and overall it's friendly to newbies like me.
The only problem is that in the last few days, I suddenly couldn't receive emails from customers, but Emma, a staff member, helped me solve the problem very quickly.
Now I'm going to continue to use PCFB happily.

SEYVUM
China
About 2 years using the app
December 18, 2023

good app
good customer service
good Emma

My Store
China
12 days using the app
December 28, 2023

I Love the way Emma helps me with my issues. Her quick response and her communication skills make her ASSET for the company!

Keep this going, Emma! Thanks and Appreciated.

Women Touch
India
About 1 hour using the app
January 3, 2024

Great and easy to use.
Staff very helpful

Aquadiva Swimwear
Australia
2 days using the app