Powerful Contact Form Builder , 1,399 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, customization options, and seamless Shopify integration. They value the ability to create tailored contact forms and the insightful data management and analytics features. The app's standout feature is its exceptional customer service, with a support team known for prompt and effective issue resolution. Merchants also appreciate the app's reliability, performance, and additional features like automatic customer registration and a calendar for date blocking, even on the free plan.
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I had some difficulties installing my form but the support team - most notably Emma, was super helpful in setting it up for me and designed it to fit with the rest of my website. It looks and works great for my customers!
I had a great experience with their support service, and even with few difficulties I managed to get what I needed.
Quick resolution to issue, not sure why the issue was caused but nonetheless it was resolved quickly, thanks team.
The app works very well and you can build a form consisting of a variety of input combinations and send mails where you can utilise submitted data e.g. name for greeting. The form can be rudimentary styled in the editor but is also quite easily custom styleable with CSS without having to upgrade to a premium plan. The form works well and integrations for Google Analytics tracking or the facebook pixel can be easily applied. However the customer support is outstanding - really - the responses come unbelievably fast and are very helpful, concise and forthcoming. Especially Emma handled my questions very well and we finished the last touches on our form just before our internal deadline. They provided direct support asking only for the restricted permissions they needed on the storefront and they were quickly able to help solve the problem I had exactly how I had communicated it. I must admit this level of service I have never experienced before...especially the response time. Now I can go into the holidays with a great feeling. Thanks Globo Team and keep up this satisfactory level of customer support!
Generally looks powerful on the surface, and lots of options, but the ability to customize the forms is absolutely abysmal. Ended up having to write custom CSS to do something as simple as change the background colors of the text fields. Not to mention support is absolutely terrible - they respond to me at 2am CT, meaning there can be no meaningful dialog.
Look elsewhere for a form plugin
I have not launched this app on my website yet (I actually have not launched my website yet, but will tomorrow), but I do want to say I reached out to support for help building my contact form. I needed some customization and Emma was awesome! Customer service is really great!
Great customer service! I had issues setting up my form and they helped me right away.
I have just installed this app as I needed an extra contact form on my website with a different email responder. So far has proven to be perfect for my needs, and the tech support is outstanding! Highly recommend.
Quick in response and effective in solution.
Great customer service from Emma!