Reviews (1,910)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

Edited October 30, 2024

Great app, easy to use and does exactly what your want. I am only using the free version for my mailing list but support has been amazing with helping with the customisation. Thanks to Emma!!!

CESC GmbH
Germany
4 months using the app
September 16, 2024

Great Chat support, Emma was very helpful in quickly resolving to my queries in few instances!

ALCO (S) PTE. LTD.
Singapore
4 months using the app
September 17, 2024

Emma did a great job! Answered all my questions quickly and efficiently. Great customer service.

Behind the Boxwood
United States
4 months using the app
August 7, 2024

Great feature on my website and the customer service is second to none. If ever there's a query or issue, the team are brilliant and super efficient. Recommended!

Bella Jane Jewellery
United Kingdom
About 3 years using the app
September 11, 2024

The customer support is great. Emma was a great help with getting our form online!

Sleazy Greetings
United States
About 2 months using the app
October 2, 2024

Support from Powerful was excellent and responsive. Emma not only answered all the questions promptly but also provided clear and detailed explanations. Her professionalism and attentiveness made the entire experience smooth and efficient. It was a pleasure to receive such high-quality support!

iVisitDoc
United States
1 day using the app
September 17, 2024

We installed powerful form builder with the intention of swapping out our existing form app that did not offer quite as in depth of an integration with Shopify. We created three simple contact forms based on wholesale application templates provided in the app, however when we ran them through our ADA compliance testing they came back with over 100 errors. Upon bringing this up with the app support team, we were told their app does not have the ability to add those features. We would highly caution against using this app to avoid ADA litigation.

Hawkins New York
United States
8 days using the app
August 14, 2024

Among many form apps, I chose this one because I believe their features meet our requirements, and their service quality is quite good. "Emma," who I worked with, was very enthusiastic and patiently resolved the issues I raised.

INNOVV
Hong Kong SAR
About 1 month using the app
November 13, 2024

Excellent customer service! Especially emma! It can help me solve the things I want to do, it can help me install the Form in the position I want, and the reply speed is very fast, I already feel that I have to buy this Powerful Form Builder!

VINTAGE SIGN
China
1 day using the app
October 7, 2024

The app is quick and easy to use. Emma helped me with any questions I had and solved them ASAP. Amazing experience using the app so far.

Mint Luxury Vintage
Belgium
4 days using the app