Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and seamless Shopify integration. They value the ability to create tailored contact forms and the insightful data management and analytics features. The app's standout feature is its exceptional customer service, with a support team known for prompt and effective issue resolution. Merchants also appreciate the app's reliability, performance, and additional features like automatic customer registration and a calendar for date blocking, even on the free plan.

May 18, 2023

Our experience with this app's customer service was exceptional. They promptly resolved any inquiries or issues we had. The app functions smoothly, and the integration with Klaviyo proved highly beneficial. Gathering and sorting customer data for targeted email campaigns was a breeze. Overall, we had a fantastic experience and would highly recommend this app to others.

Max Warehouse
United States
Over 2 years using the app
November 15, 2023

The support team was very helpful! Recomend!

AquaTeq
Sweden
Over 1 year using the app
October 25, 2023

Super cool App for my Shopify store. Harley was very helpful!

My Store
United States
18 days using the app
June 21, 2023

Excellent app and service. I had a problem with getting notifications to my email when a customer uses a form. I reached out to the Globo team and they got back to me within 24 hours and once permission was given to be able to access the relevant bits of the store that needed fixing, they fixed the problem straight away. Very pleased! Really happy so far.

Fandom Imagination
United Kingdom
5 months using the app
August 3, 2023

Great experience with the app! Been using it for almost 1 year now! the form has a lot of key features that let us get the information we're looking to get.

& the Table
Netherlands
11 months using the app
August 9, 2023

I have to admit, when I first installed this app I was ready to throw my screen against the wall. Then Emma, a true guardian angel, messaged me on instant chat & SHE WAS INCREDIBLE. The fact that Emma was there, in real time, patiently explaining what to do, and then taking it a step further and getting a developer involved to help with styling my form to better suit my website. This customer service, so incredible, patient, supporting, knowledgable and THERE WHEN I NEEDED THEM, was worth far more than the monthly fee alone. Customer service like this is so rare, and it's really hard to teach to people, however, Emma has this natural talent and Globo are really lucky to have her. It truly made the Globo Contact Form Builder much more appealing, and if there are issues down the track, I'm extremely confident about 2 vital things; Globo will help efficiently and patiently, and 2. Code and apps and forms can be improved, however, customer service like what I experienced today with Emma cannot possibly be upgraded. Thank you Emma and the team for all you did.....

My Store
Australia
3 months using the app
October 9, 2023

REALLY GREAT APP, EMMA FROM SUPPORT TEAM IS GREAT , OVERALL ALL THING ARE SMOOTH ADN STUDY THERE IS NO ISSUE RUNNING THIS APP YOU SHOULD GO FOR THIS

Fetchweb
India
18 days using the app
December 20, 2023

Top Service! Das Programm lässt sich leicht bedienen und bei einem anzeige Fehler, wurde mir innerhalb von 12 Stunden Geholfen! Das Programm werde ich weiterhin nutzen und auch in anderen Shops!

beYnd
Germany
About 1 month using the app
August 9, 2023

I started using this app after switching from Qikify and I am so much more satisfied with not only the customization abilities for the forms themselves, but the customer service is amazing! Qikify would always gaslight me into saying my customers weren't filling out their forms correctly or that my account had no issues. But Globo has been quickly solving any problems that arise, helping me setup and customize my forms to better fit my business, and have been super understanding of any questions I ask them.
Also, the contact forms' designs are super easy and user-friendly for my customers. My favorite feature is the calendar where I can block dates off depending on whether I am available or unavailable on specific days. That feature alone has been a game changer for my business.
I hope the positivity continues because I can definitely see myself using this app for many years to come! :)

Creepy Sweets
United States
28 days using the app
September 21, 2023

It's a good app.
The support is kind and accurate.

*Support content*
・Change the color of the entry field
・Delete signature

Kokosuki
Japan
8 months using the app