Reviews (1,911)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

March 6, 2024

Emma was amazing. Quick, responsive and patient. Knew exactly what I needed and resolved my issue well. An excellent experience. Give this woman a pay rise!!!

Armedia Solutions
United Kingdom
8 months using the app
August 1, 2024

Emma,Great,thanks for helping me

SEAWAVETABLE
United States
About 2 hours using the app
April 3, 2024

Emma's support was kind, quick and efficient in solving a problem. I highly recommend!

Morpho + Luna
Italy
Over 3 years using the app
April 2, 2024

Very easy to use app and the support is great. Highly recommend if you are looking for a very responsive form for your website.

Mawu Africa
Kenya
About 2 years using the app
April 16, 2024

Emma quickly sprung into action to help a slight glitch with my form. She was personable, friendly and extremely helpful. Wonderful customer service. Thanks Emma!

Pawesome Picks
United States
6 months using the app
December 26, 2023

Form interface is user friendly and does what we expect it to do. One of the best things about this app is that it automatically syncs form customer to be registered as Shopify Customer with all inputs included (if mapped properties match). It saves a lot of time and as a merchant, we can start a email marketing campaign with these form customers right away even they did not sign up on the website. Customer service Emma and Tracy were very helpful to solve any custom code issues I had. Overall very happy with this app.

SOFGEL
United States
26 days using the app
March 15, 2024

Emma was a great help to get me the support I needed, and make some quick dev changes. The app has been great for us and the support too. Thank you!

American Copper & Brass
United States
8 months using the app
January 31, 2024

thank you for your help! Got it working well and quickly

All Pure Cleaning
Australia
Over 3 years using the app
February 13, 2024

In only a couple of days they promptly jumped on my issue. The communication was strong and all done in a timely fashion. Very happy with their customer service.

WingoCase
United States
Over 2 years using the app
February 21, 2024

We've been using this app with our web store for a couple months and it has been very helpful. The development team has been extremely responsive despite the time zone difference, sometimes sending responses to us on weekends and holidays (don't work too hard you guys!!). We've had no major issues, and the app/devs always seem to have a solution for any problems that have come up. They even wrote some extra code just for us for a specific use case! 10/10.

Fred Segal Home
United States
About 1 month using the app