Reviews (1,880)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease in creating and customizing forms, noting its user-friendly interface that requires no extensive web development skills. They appreciate its flexibility, robust customization options, and smooth integration with Shopify and various email services. The ability to export and import forms is also highlighted as a key feature. Customer support, particularly from a team member named Emma, is praised for being responsive and effective in resolving issues quickly.

November 21, 2023

Great support from Emma, sorted the issue out in minutes. Thank you again

PVL
United Kingdom
Over 2 years using the app
September 18, 2024

emma est au top :)

Trésors de Beauté
France
1 day using the app
Edited May 30, 2024

The integration features are fantastic and have really helped us build relationships with our customers.

Also, the support person Emma was prompt and friendly.

カドヤ公式オンラインショップ
Japan
9 months using the app
May 6, 2024

Love this app! Super easy to use, and their customer support is top-notch!

Alwan Wraps
United States
24 days using the app
December 1, 2023

Emma from customer service was very helpful in getting the form up and running on my store. Easy to set up and works well!

Donut Flyer
United States
11 months using the app
Edited June 28, 2024

I've had to update my feedback today. I have been in contact with Support with 30 minute now passed and NO REPONSE. Say's support is online but that is not correct.

My resent experience is that a form gets broken and that i ask for assistants, they look into it and say it working fine, i check, and guess what they fix it and say 'How funny, its working'...really come on really? I just tested it 2-3 minutes ago.

My issue is related to Customer Sign Up form... In the past 6 days i have NOT gain 1 customer sign up until I looked tested it myself.

RESULT: From a business perspective, you know what this means? Lost of customers = Lost of revenue.....

They will ask for a postive feedback, just wait and see the APP first over time and you'll change you feedback.....

Im now going to change to another APP and they will no longer recieve my money for this APP.

The Whisky Society Pty Ltd
Australia
10 months using the app
March 13, 2024

so many options & elements to use when creating your own form. the support team is amazing!

VAEH Creative Studio
United States
4 months using the app
May 14, 2024

Perfecta, justo lo que andábamos buscando. Y encima el support más eficiente no puede ser.
100% recomendable!

Selfkit
Spain
Almost 2 years using the app
April 7, 2024

The developers were super helpful in customising my form to my needs extremely quickly. Customer service from Emma was fantastic!

Glazed Beauty
Australia
About 1 month using the app
May 9, 2024

The app is very easy to use and customise to suit the website. The support team is very helpful, responds quickly and listens to what you need; developers work on requests quickly and seamlessly. Thank you!

Would highly recommend!

ENDURA
New Zealand
1 day using the app