Reviews (1,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.
Refine
-
By rating
It is simple to use and there is great customer support
so many options & elements to use when creating your own form. the support team is amazing!
This app is great, very powerful! And the staff Emma is very friendly and responds quickly, highly recommended
The app works very well and you can build a form consisting of a variety of input combinations and send mails where you can utilise submitted data e.g. name for greeting. The form can be rudimentary styled in the editor but is also quite easily custom styleable with CSS without having to upgrade to a premium plan. The form works well and integrations for Google Analytics tracking or the facebook pixel can be easily applied. However the customer support is outstanding - really - the responses come unbelievably fast and are very helpful, concise and forthcoming. Especially Emma handled my questions very well and we finished the last touches on our form just before our internal deadline. They provided direct support asking only for the restricted permissions they needed on the storefront and they were quickly able to help solve the problem I had exactly how I had communicated it. I must admit this level of service I have never experienced before...especially the response time. Now I can go into the holidays with a great feeling. Thanks Globo Team and keep up this satisfactory level of customer support!
I ran into an issue with css but the support team was very helpful and resolved it for me very quickly. Thank you for your help in resolving the matter!
Everything is working perfectly. I had an issue with the form once, but Emma from the support team assisted me very quickly.
Great customer service when I had an issue, sorted so quickly - brilliant.
Helen is so good and responsive! Thank you so much
I had a setback with the app and Emma from the team was quick to help! Thank you Emma for your fast service and instructing me through the steps to fix the issues I was dealing with!
Emma was great and polite. She listed the type of access required, got in and resolved the issue in less than an hour.
Fantastic customer service!