Reviews (1,914)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

March 14, 2024

Easy to talk to and fast response

Serious About Safety
Australia
10 months using the app
January 22, 2024

Awesome experience and great support team!

My Store
Greece
About 1 month using the app
August 29, 2024

無料プランでもチャットサポートを受けることができてよかった。

RainmakersMall
Japan
About 5 hours using the app
March 3, 2024

The form builder works great and the customer service staff was very patient in helping me with various questions, thank you very much!

CUP ART
New Zealand
3 days using the app
April 23, 2024

Super helpful team support!

SQUID window textiles
Belgium
8 days using the app
December 29, 2023

Simple and clear settings. The customer service team are very helpful. Solved a lot of issues we met.

Hyperlite
Hong Kong SAR
3 days using the app
March 14, 2024

Had an issue with contact form but Emma helped out quite quickly and resolved the issue.

Tea Life
Australia
About 6 hours using the app
February 18, 2024

Generally looks powerful on the surface, and lots of options, but the ability to customize the forms is absolutely abysmal. Ended up having to write custom CSS to do something as simple as change the background colors of the text fields. Not to mention support is absolutely terrible - they respond to me at 2am CT, meaning there can be no meaningful dialog.

Look elsewhere for a form plugin

Fresh Pickle Designs
United States
3 days using the app
April 15, 2024

Really supportive customer service if you have issues.

For the Birds Trapped in Airports
United States
3 days using the app
March 28, 2024

AWESOME APP IN SHOPIFY THAT FAST HELPED US WITH OUR REQUEST TO REMOVE WATERMARK, WE WILL USE IT AGAIN, THANK YOU @EMMA

Hans Paper Corporation
Philippines
About 2 hours using the app