Reviews (1,911)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

November 22, 2021

Prompt answers and perfect customer service! The form creation functions are very good and we are able to build complex forms.

KLOTZ GRASSINGER®
Germany
Over 3 years using the app
Edited August 7, 2020

I have tried multiple survey form app and Powerful Contact Form seems to be the best & easiest to use. To publish the form on a page, simply paste the form code on a new Shopify page. Love it.

Goceb
Malaysia
Over 3 years using the app
November 3, 2023

I've been using the free version for quite a long time. It's really great and very customizable. I needed help after my theme update and Emma from the support team was very helpful and she got back to me immediately. There are many other apps from Globo and they all are very good and the support team is always quick and helpful.

MAXIMS
Slovakia
Over 3 years using the app
July 17, 2023

The app is working well, and I got a good support as well! I had a small issue that I could not save the change I made, so I contacted the support, and they responded pretty quickly. Ultimately, I just needed to update the app, but I just couldn't figure it out how to do it. They sent me screenshots, videos, and reference pages so that I can fix the issue. Even though I'm using the free plan, the support is stellar!

maeda-en
United States
Over 3 years using the app
Edited August 30, 2024

Very happy to use the app, it's vital for our conversions. Quick and very helpful support. Emma solved the problem instantly.

Neonful
Denmark
Over 3 years using the app
February 13, 2022

Their dev support is amazing! Always ready to help and exceed our expectations. Thank you for always helping our store!

Issada Mineral Cosmetics & Clinical Skincare
Australia
Over 3 years using the app
April 28, 2020

It was pretty easy to navigate through set up and to imbed in our Shopify store. I would recommend to anyone.

Apricot Lane 5
United States
Over 3 years using the app
January 31, 2022

I give a 6 stars to team support and EMMA's coordination, for reactivity less than 24h average. Very good app and easy to configure. I use many apps that needs to be tuned, well done with GLOBO support. I use successfully 6 apps from GLOBO supplier.

MultiShop.lu
Luxembourg
Over 3 years using the app
November 16, 2023

We have been using the app on two different stores for over 3 years now. It's really simple and effective and does exactly what we need it to. Anytime we have run into an issue the Support Team (special mention for Emma!) have been brilliant and resolved it really quickly. Really recommend.

Slims Detailing
United Kingdom
Over 3 years using the app
December 26, 2021

I love this app. It allows me to collect all the inform I need from my customers. I love that it keeps track of all your submissions

Kraving More Sweetz
United States
Over 3 years using the app