Reviews (1,911)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

Edited November 15, 2021

This is the best free contact form without a doubt. Fairly customisable and looks great. Would definitely recommend. Update: App has been and still works very well. Was able to remove the logo free of charge by simply emailing support. I am very happy with my experience. :)

RugStop
United Kingdom
Almost 3 years using the app
August 19, 2020

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Weege Music
United States
Almost 3 years using the app
March 10, 2023

Speedy reply when I reached out for support, I couldn't be more satisfied with the willingness to help out!

ENO
United States
Almost 3 years using the app
September 13, 2021

By far the best and easy-to-use contact form builder in Shopify. I can create almost anything using the app. Awesome.

RoadKidz Motorsports & Accessories
Philippines
Almost 3 years using the app
August 15, 2020

We are using form builder for our main, on line employment form. It is very easy to use...and, when I have a question, the support is great! Thank you!

GUFD
United States
Almost 3 years using the app
August 13, 2021

This app does exactly what we want. We can customise the form to have the fields we want. They are multiple options to choose from. We can also customise both the customer and admin email. The customer service is fast and friendly and get any issues solved quickly.

Textile Technologies Europe Ltd
United Kingdom
Almost 3 years using the app
November 14, 2020

I got this app to create a form for custom orders. I love the layout and hopefully it will work as expected once I start getting orders. It was a little difficult to link to my website but their support team was awesome. Sarah was quick to get back to me with a solution and even followed up to make sure everything was running smoothly. I would definitely recommend this app to anyone needing to create the form. Oh and I was able to do all of this using their free plan. If it works as expected, I will be upgrading to the paid plan so I can remove the branding. Not a deal breaker but I'd be willing to pay for that just to give my site a more professional look.

Coco's Little Creations
United States
Almost 3 years using the app
November 12, 2020

I am using the free plan but requested a change to be able to send email as another address as I use an Alias on my Google mail. The change was done almost immediately by the developer. Fantastic support!

In Stitches Soft Furnishings
Australia
Over 2 years using the app
November 27, 2020

This app is perfect for our Partners page and very easy to set up. Support was responsive to a small issue and fixed it immediately.

Soho Waterworks
United States
Over 2 years using the app
February 28, 2023

This is such a great app - we use it to collect applications, signatures, consent forms, and more. Super easy to use and amazing functionality for a free app. Thank you!

Angelic Roots
United States
Over 2 years using the app