Reviews (1,914)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

October 10, 2023

We had a little problem with our contact form. We were helped quickly and professionally by Emma from support. Top!

JVC
Germany
Over 2 years using the app
January 26, 2022

This app is very easy to use and exactly what I was looking for because I need to add more than one type of contact page. Emma is great at following up and assisting you promptly!

Burrata House™
United States
Over 2 years using the app
October 26, 2023

Love it

arubaweddingsforyou
Aruba
Over 2 years using the app
November 10, 2020

Using free plan and requested a change in the form layout...WOW! The team came back to me very fast and they changed the code to match my preferences. Top customer service. Keep going!

papachulo & mamacita
Portugal
Over 2 years using the app
May 10, 2020

I used this app to build a customp form. Works great in my case to allow people to contact me on my site.

FCPE-Kastler
France
Over 2 years using the app
January 31, 2022

Excellent customer service. Super responsive! Technical support helped fix all my issues and the app is up and running perfectly. Highly recommend!

Cosie Covers
United States
Over 2 years using the app
May 18, 2023

Our experience with this app's customer service was exceptional. They promptly resolved any inquiries or issues we had. The app functions smoothly, and the integration with Klaviyo proved highly beneficial. Gathering and sorting customer data for targeted email campaigns was a breeze. Overall, we had a fantastic experience and would highly recommend this app to others.

Max Warehouse
United States
Over 2 years using the app
July 11, 2020

This is a great app. I had a little problem installing it, but Sarah at customer support was able to correct the problem right away.

buyfashionshirt.com
United States
Over 2 years using the app
July 24, 2023

Love the Powerful Contact Form Builder app on Shopify! It's easy to use and has improved my website's functionality. The app's user-friendly interface and seamless integration with my store made the entire process a breeze.
Also, a big shoutout to their support team, Kenny for the quick reply and assistance. Highly recommend!

Volts energies
Canada
Over 2 years using the app
March 8, 2022

i had an issue with latin extended characters not shown in customer mails. customer service resolved it very fast.

Ontrail Store
Türkiye
Over 2 years using the app