Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

April 25, 2024

Finally an app that works as it should. I've been using this app for many years now and this is the first time I've written a review. I'm not sure when the current version came into effect but the upgraded version is outstanding, so much easier to use, no bugs, and the online support is second to none. Well done! Strongly recommend.

Mortels Sheepskin Factory
Australia
Almost 5 years using the app
March 23, 2024

BOGO team, especially Mina is the best! Have been using them for close to 8 years now, since 2016 and they are by far the best free gift app.

Fast to respond, available basically Monday to Sunday for support and provides really great free gift experience for our customers!

Totemo Kawaii Shop
Canada
Over 4 years using the app
April 10, 2024

Mikie was attentive, helpful and worked fast to resolve our customization questions while running two sales simultaneously. She was patient while I checked that all was working correctly after the fixes and made sure to stay on the chat with me until all was perfect. We look forward to using their app more!

évolis® USA
United States
11 months using the app
March 27, 2024

We have used this plugin for a couple of years now. For 99% of the time it has ran perfect however there have been a couple of occasions where there has been an issue with our offers. Whenever this has happened the support has been spot on, no matter what time we always get a response and you can tell they are working their hardest to get the issue fixed.

cbdasylum.com
United Kingdom
Over 1 year using the app
March 25, 2024

Thank you so much Mina for resolving my issue. I faced a serious problem regarding the gift and code being applied simultaneously by the customers on my website after the last Shopify update but (Mina) has solved this problem for us in no time. Thanks again.

BBA by Suleman
Pakistan
Over 3 years using the app
March 26, 2024

After encountering some issues, customer service (Anne) replied almost instantly and was really helpful in solving them right away. When that was all finished she also suggested some additional features that we have never considered using before. Can definitely recommend the app!

Dynamic Bike Care
Netherlands
About 1 year using the app
April 18, 2024

Super quick service. I had some issue with icon and it was solved with Bogos in a very short time, which is amazing. Thank you!

Linzebi.ge
Georgia
About 6 years using the app
April 29, 2024

We have used this app for approximately 4 months now without issue. It works well for our application. We did have an 'issue' where an offer stopped appearing however, with the assistance of Mina from customer service, we were able to figure out that it was a user error due to the need to adjust the inventory.

Boxador Sports
United States
3 months using the app
March 28, 2024

The app works well but the best thing is the support. There's a live chat with real people who always seem quick to assist with whatever you need.

Motion Nutrition
United Kingdom
Over 2 years using the app
May 2, 2024

Simple to set up and use, our customers love it. Always great support from Mina and the team when we come into any issues.

Mountain Joe's
United Kingdom
10 months using the app