Reviews (179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify integration, automating order updates and fulfillment. They highlight its user-friendly interface and competitive shipping rates, saving an average of $5 to $10 per shipment. The app supports various carriers, offers excellent customer support, and reliably handles both domestic and international shipments. It's especially beneficial for small businesses looking to simplify shipping processes and expand market reach.
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Amazing app and staff! You have a problem? THEY ARE ON IT! But I'll tell you right now, there are not very many problems. We have issues with the couriers not picking up on time but that has nothing to do with Clickship. I send them and email with any issues and they take care of it immediately. I don't have to contact the couriers individually. Suzanne from Feightcom (same company) actually called me to introduce herself. Any problems, I can call her directly. Amazing service!! The shipping is so easy too. Everything is seamless with our Shopify store. The integrations is so good. As soon as I print the label, our Shopify store marks it as fulfilled. There are a few bugs with the cancellation of a label sometimes. A pop-up says it's not working and to contact tech but once I do, they take care of it right away. They save us an average of about $5 on each shipment. Some are $10 difference!!
We truly appreciate your thoughtful feedback! We’re happy to hear ClickShip has been reliable for your Shopify store and that our team has been there whenever you’ve needed assistance.
Brandon has been an absolute blessing to have as an account manager. No problem is too big or small, and he goes above and beyond assisting with the issues that arise. I've had him call me numerous times to communicate important issues and walk me through problems that I've encounter with couriers and general shipping pains. It's so nice knowing that I have a trustworthy and knowledgeable partner that's willing to go the extra mile for my business. I'm so glad that my friend recommended Clickship to me or else I'd still be stuck shipping with Shopify and getting their abysmal rates. Thanks Brandon, you're a champ!
Thanks so much for your kind words! We’re delighted to know our team has provided the guidance and support to help make your shipping experience smooth and stress-free.
Brandon at Clickship has been incredibly helpful in both getting us setup and providing ongoing support. We are saving a ton of money compared to the previous app and setup we were using. Very easy to use, we recommend Clickship to all of our small shop friends!
Thanks so much for sharing your experience! We’re thrilled to hear ClickShip has been saving you time and money and that our team has been helpful along the way.
During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward!
Thank you for the great review! We’re so glad ClickShip has made shipping easier for your business and that our team was able to support you when you needed it most.
Great product. My account rep, James Lang, assists with my business needs frequently. He is constantly providing advice and expertise to streamline my operations. ClickShip provides superior rates than anywhere else I have tried.
We appreciate your kind words! It’s great to hear that our team has been able to help streamline your operations and provide the rates and support you need.
Kristina at ClickShip is an absolute rockstar! She made my transition from another shipping app completely seamless and has saved my company a significant amount of money in the process. Being able to offer free shipping to customers while actually saving on those shipping costs is pure profit. I highly recommend ClickShip — and make sure to ask for Kristina!
We love hearing this! Kristina will be delighted to know she helped make your transition smooth and successful—thank you for recommending us!
I am so happy with our decision to use ClickShip for my business after years of winging it with UPS and Canada Post. Dealing with Brandon has made things so seamless and simple to navigate. His customer service and attention to our needs makes my job so much easier. I can't say enough great things about Brandon and Clickship. The best customer service, attention to detail and the best rates I've ever had in 10 years of business will keep me a customer for life!
Thank you for the wonderful feedback! We’re so glad to hear ClickShip has made your shipping process easier and that our team has been able to provide the support and service you deserve.
I don't know what we would do without the excellent ClickShip app. If we ever have questions or require solutions with functionality, our account expert / representative James Patrick Land is always there for us, and going the extra mile with customer service, assuring MC Ranch Overland have all its shipping needs perfectly situated. Thank you ClickShip and big thank you to James.
Mike Offerhaus, owner, co-founder and product development. MC Ranch Overland.
We truly appreciate your thoughtful feedback! It’s great to hear James has been able to provide such consistent and dedicated support for your business. Thank you for choosing ClickShip!
I met James Lang at a convention and started using clickship right after. Had nothing but a great experience so far. Better rates, quick responses and awesome service.
We appreciate your feedback! It’s wonderful to hear that meeting James led to such a positive experience with ClickShip. We’re happy the platform and service have been working well for you.
ClickShip has been a saviour in helping to keep orders flowing smoothly during the multiple Canada Post strikes and tariff disruptions. I like it so much that I now use it for all international shipments and a high number of our domestic shipping as well.
My account contact Brandon has been integral to getting things with the platform up and running and being there whenever I had a question.
Thank you for the great feedback! We’re so glad to hear ClickShip has helped keep your shipping on track through the recent challenges. Brandon will be happy to know his support has made such a positive difference for your business.