Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this shipping app for its seamless integration with Shopify and Amazon, and its user-friendly interface that automates the shipping process. It offers real-time discounted rates from top carriers and faster shipping times than Canada Post. The app provides flexible shipping methods, including express and next-day deliveries. Merchants can schedule pickups, batch print labels, and manage orders from multiple stores in one place. The customer service is praised for prompt issue resolution.

April 12, 2022

We have been using Clickship for years and have always found the customer service team to be super responsive if we have any issues with their system. We love that we can schedule our carriers through their system. They also handle issues with shipments that go missing. It's a pretty simple and seamless service to use.

NUT • HUT
Canada
Over 4 years using the app
April 13, 2019

I've been working with this app for a few months now and it works well. There are no "magic" paths to low freight rates. The best you can ask for is the ability to offer a wide variety of customer options and to flexibly manage their choices. Freightcom offers that.

h2oparts2go.com
Canada
About 4 years using the app
February 20, 2018

This app has been a time and money saver. Freightcom's prices are really competitive compared to other similar company's. The customer service is quick to respond if any problems come up as well.

Store Helivideopros Com
Canada
Almost 4 years using the app
January 30, 2018

Freightcom in general is the best shipping solution for small business. Great options and incredible rates. The app makes the whole process of fulfillment simple, quick and error free. Export documents are also the easiest to create in the app or stand alone software. The only feature that is missing in the app is the ability to enter multiple boxes for one order but this can be done in the web interface easily enough.

Davesdrums
Canada
Over 3 years using the app
November 3, 2020

Amazing app and perfect for what I needed. Easy to use real-time rates in cart and very competitive! I find it helps me save the most with my Canadian and US customers. Rates are way better than Canada Post! And, faster delivery. I know this has helped increase my sales once shoppers hit the checkout and see the shipping prices so competitive. One feature I wish the app had was to allow me to use my PO Box address in place of my physical address, for customer privacy reasons. But other than that, this app is 100% perfect. LOVE the convenient pickup scheduling feature too. LIFESAVING for a work from home mom like me!

The Fighting Irish Martins
Canada
About 3 years using the app
Freightcom replied May 26, 2021

Thank you for this glowing review! We're delighted to learn that your business is taking full advantage of the ClickShip application with features, such as real-time rates, and that you're saving more on your shipping costs. We've passed your feature request on to our development team to review. We appreciate the feedback and support!

Edited March 31, 2021

We trust Clickship for all of our outgoing shipments and they've been great in offering great rates. The support team has also been very helpful.

Gyc1
Canada
About 3 years using the app
Edited November 18, 2019

Fantastic rates across all carriers, standard boxes, box in box packing logic. We save a ton of time, and its extremely EASY ship our shopify orders! A couple clicks and we're printing the labels and packing slips!
We primarily use a flat-rate fee for our customers, with ClickShip by Freightcom, it allows us to choose the carrier that has the best rate and that works for our shipping schedules.
With the amount of flexibility in their solution we were able to set everything up in no time, and tailor it so that it works the way we need it to.
Highly recommend this as a full shipping solution.

Studio50
Canada
About 3 years using the app
January 19, 2018

It is a great app and great rates. Makes it easier for me to ship my online orders. No need to rewrite all the clients info and in a click everything is done.

Vortexfan
Canada
Almost 3 years using the app
November 3, 2020

Clickship was recommended to us from other business. It has helped us streamline our shipping and the rates are very competitive. Getting setup was extremely simple and the customer service from Lisa has been wonderful. She answered all our questions and has helped us navigate this new part of our business - thank you!

The Curator's Shop
Canada
Almost 3 years using the app
Freightcom replied May 18, 2021

We're delighted to learn that our service has enabled you to streamline your shipping process and that you found the platform easy to get started with. Thank you for this wonderful review!

February 28, 2018

Easy to use. Highly competitive prices. Customer support are amazingly fast and efficient!

Rosin Solventless Canada
Canada
Almost 3 years using the app