Reviews (157)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive shipping features. It integrates seamlessly with Shopify, automating order imports and facilitating easy shipment bookings and tracking. Merchants report shipping cost reductions of 30-40% and competitive rates for LTL shipments. Key features include batch printing of shipping labels and scheduling pickups. Exceptional customer service is frequently highlighted, with specific account managers praised for their support. The app also enables global shipping, helping merchants expand internationally.

January 30, 2018

Freightcom in general is the best shipping solution for small business. Great options and incredible rates. The app makes the whole process of fulfillment simple, quick and error free. Export documents are also the easiest to create in the app or stand alone software. The only feature that is missing in the app is the ability to enter multiple boxes for one order but this can be done in the web interface easily enough.

Davesdrums
Canada
Over 3 years using the app
November 3, 2020

Amazing app and perfect for what I needed. Easy to use real-time rates in cart and very competitive! I find it helps me save the most with my Canadian and US customers. Rates are way better than Canada Post! And, faster delivery. I know this has helped increase my sales once shoppers hit the checkout and see the shipping prices so competitive. One feature I wish the app had was to allow me to use my PO Box address in place of my physical address, for customer privacy reasons. But other than that, this app is 100% perfect. LOVE the convenient pickup scheduling feature too. LIFESAVING for a work from home mom like me!

The Fighting Irish Martins
Canada
About 3 years using the app
Freightcom replied May 26, 2021

Thank you for this glowing review! We're delighted to learn that your business is taking full advantage of the ClickShip application with features, such as real-time rates, and that you're saving more on your shipping costs. We've passed your feature request on to our development team to review. We appreciate the feedback and support!

Edited March 31, 2021

We trust Clickship for all of our outgoing shipments and they've been great in offering great rates. The support team has also been very helpful.

Gyc1
Canada
About 3 years using the app
Edited November 18, 2019

Fantastic rates across all carriers, standard boxes, box in box packing logic. We save a ton of time, and its extremely EASY ship our shopify orders! A couple clicks and we're printing the labels and packing slips!
We primarily use a flat-rate fee for our customers, with ClickShip by Freightcom, it allows us to choose the carrier that has the best rate and that works for our shipping schedules.
With the amount of flexibility in their solution we were able to set everything up in no time, and tailor it so that it works the way we need it to.
Highly recommend this as a full shipping solution.

Studio50
Canada
About 3 years using the app
January 19, 2018

It is a great app and great rates. Makes it easier for me to ship my online orders. No need to rewrite all the clients info and in a click everything is done.

Vortexfan
Canada
Almost 3 years using the app
November 3, 2020

Clickship was recommended to us from other business. It has helped us streamline our shipping and the rates are very competitive. Getting setup was extremely simple and the customer service from Lisa has been wonderful. She answered all our questions and has helped us navigate this new part of our business - thank you!

The Curator's Shop
Canada
Almost 3 years using the app
Freightcom replied May 18, 2021

We're delighted to learn that our service has enabled you to streamline your shipping process and that you found the platform easy to get started with. Thank you for this wonderful review!

February 28, 2018

Easy to use. Highly competitive prices. Customer support are amazingly fast and efficient!

Rosin Solventless Canada
Canada
Almost 3 years using the app
February 28, 2018

Really love the app, this app works perfectly for me.
Thank You Jay and the team for making my life better.
Keep up the good work !!

https://sqvapedistro.com/

Square Vape Distribution Inc
Canada
Over 2 years using the app
September 14, 2021

Great service and rates and Monti is awesome! We've been working with them for a number of months and rates are the best we've seen so far.

FABCYCLE
Canada
Over 2 years using the app
Freightcom replied October 14, 2021

Thanks for the review! We hope you continue to ship smarter and faster with ClickShip. Happy shipping!

November 23, 2020

I use this app daily for all my shipments across the country. Its straight forward to use and keeps my business efficient. Special thanks to Suzanne at Freightcom for your guidance and attention that allows us to grow!

Rubber Mats Co
Canada
Over 2 years using the app
Freightcom replied May 18, 2021

Thank you for this wonderful review! We're delighted to learn that our services and customer support have allowed your business to continue to grow. We appreciate the support!