Reviews (131)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness, often reducing shipping costs by 30-40%. It features a user-friendly interface and integrates smoothly with Shopify, automating order imports and tracking updates. The customer service is exceptional, and functionalities like batch label printing, pickup scheduling, and claims handling are highly valued. It also offers access to multiple carriers and provides free shipping supplies for high-volume shippers.

June 8, 2022

The app gives me access to super affordable shipping rates that I would have never otherwise had. I can ship to US from Canada and offer rates lower than what stores in the US even offer. Website is well made and is often being updated. I once emailed in some suggestions for improvement and saw they had taken and implemented one just a day later. Mj is always super helpful if I have concerns or questions.

Fizz Fairy Krazycolours Inc.
Canada
About 1 year using the app
October 5, 2023

ClipShip provides reliable and efficient shipping options for my ecommerce store. Their online app is simple to use and to navigate. I appreciate Mawiz my account manager for setting up my account and for his after-sale service and support. I highly recommend anyone looking for cheaper shipping option to try using this company.

Royal Dubai Jewellers
Canada
12 months using the app
June 30, 2021

In general, a good app to help you save money. The system is 99% reliable. Hiccups once in a while, but not a big deal. Recommend this.

nutrika plant-based
Canada
11 months using the app
Freightcom replied October 14, 2021

Thanks for the review and the recommendation. Happy shipping!

September 1, 2021

Clickship and Freightcom been a game changer for my business for shipping options for my online business. Maythum is absolutely amazing and so so so quick to respond and follow through any time I have a question or concern. Very happy with this App and service. Highly recommend!

Pretty by Her
Canada
11 months using the app
Freightcom replied October 14, 2021

Thank you for the wonderful recommendation! We're delighted to learn that you've had a positive experience with the app and that our service has been adequate. Thanks again for the review. Happy shipping!

Edited November 22, 2018

App works very well and it's great having this option during the Canada Post strike. I had a problem - one of the carriers - DICOM didn't deliver and even tried to charge me for returning the item to me. It took a while but eventually it was resolved and I received a credit for the non-delivery. Thanks, Freightcom.

Cool East Market
Canada
11 months using the app
September 2, 2021

This app along with Maythum has made the difference in my business! Maythum is helpful, efficient and never leaves a question unanswered. Shipping is never a concern and as a business owner, I couldn’t be more pleased!

Sfondoshop
Canada
11 months using the app
Freightcom replied October 14, 2021

Thanks for the review. We're delighted that ClickShip has been able to make a positive difference for your business. Happy shipping!

January 22, 2021

Great prices and fantastic customer service. Thank you so much, guys, for making our business possible!

Karusel
Canada
11 months using the app
Freightcom replied May 18, 2021

We're extremely pleased that we can help make your business possible. Thank you for this review!

October 5, 2023

Started using Click Ship and this app about a year ago... The set up was quick and easy, Mawiz was super helpful, and has been my go to for questions since signing up. The app itself makes shipping super easy. It is integrated into my shopify store... and the orders and addresses are connected so no need to reenter. Its super easy to use... and the best part is the rates are reasonable.

Norm & Lenore
Canada
10 months using the app
June 28, 2021

Clickship makes it so easy to select shipping rates and fulfill orders at the click of a button. We've saved so much money using Clickship's rates compared to CanadaPost. Excellent customer service department too - our rep, Juanita, is very knowledgeable.

Cocoa40 Inc.
Canada
10 months using the app
Freightcom replied October 14, 2021

Thanks for the review. We're glad you've been able to save more time and money with ClickShip. Happy shipping!

October 29, 2020

Love it! Roy is great and quick to reply. User interface is seamless as well. Prices are great and I love that I can compare against all couriers. Integration to Shopify and Etsy is amazing!!

Pampas Gal
Canada
9 months using the app
Freightcom replied May 26, 2021

Thanks for this amazing review! We're pleased you've found this application useful for both your Shopify & Etsy stores. Happy shipping!