Reviews (157)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive shipping features. It integrates seamlessly with Shopify, automating order imports and facilitating easy shipment bookings and tracking. Merchants report shipping cost reductions of 30-40% and competitive rates for LTL shipments. Key features include batch printing of shipping labels and scheduling pickups. Exceptional customer service is frequently highlighted, with specific account managers praised for their support. The app also enables global shipping, helping merchants expand internationally.

December 6, 2017

Absolutely love this app. We were using Boxify before this app and let me tell you... This is way better and does not cost any money. So ultimately we are saving money and using a much better app for our shipping needs.

Tee 2 Green
Canada
Over 5 years using the app
November 9, 2017

This is by far the most amazing shipping app out there!! We used their website for a little while before converting to using the app and could not be happier. You will not be able to find better rates ANYWHERE.
The customer service is absolutely fantastic and you will get the answer you are looking for right away.
HIGHLY RECOMMENDED, YOU WILL NOT REGRET IT.

Filaments Ca
Canada
Almost 5 years using the app
February 4, 2020

Setting up my Clickship account was so easy for my small busniess. I worked closely with Daniel Panza over at customer support to set everything up. He was able to answer all my questions when it comes to my stores specific needs. I'm happy to offer great rates and shipping time for my customers through Freightcom and Clickship. Highly recommend!

My Indie Coffee
Canada
Over 4 years using the app
February 22, 2018

Great customer service, very quick in returning emails & calls.
Jay is always very polite and friendly as he helps us with the program.

Program itself is positive for our business and offers different ways of shipping to help our business grow.

Very pleased customer.

Bee Pollen Buzz
Canada
Over 4 years using the app
March 5, 2018

Great experience with this app. Their support has been great, they've been receptive to suggestions, and the app both calculates a more accurate quote AND provides a slick interface for purchasing labels and fulfilling orders.

Crossfire Welders
Canada
Over 4 years using the app
September 30, 2019

Truly a game changer! Extremely competitive rates and very easy to use platform. Shopify is really well integrated. The best part is not only the rates are great, but unlike Shopify, they charge you in Canadian dollars so you don't get screwed over on the exchange rate!!

MTL Jerky
Canada
Over 4 years using the app
May 25, 2018

Just started using this app in my Shopify store. It simplifies shipping and the rates are great also! You can always call and receive customer support over the phone. Looking forward to small adjustments/improvements to make this app SUPER!

Doggie Pasture
Canada
Over 4 years using the app
April 12, 2022

We have been using Clickship for years and have always found the customer service team to be super responsive if we have any issues with their system. We love that we can schedule our carriers through their system. They also handle issues with shipments that go missing. It's a pretty simple and seamless service to use.

NUT • HUT
Canada
Over 4 years using the app
April 13, 2019

I've been working with this app for a few months now and it works well. There are no "magic" paths to low freight rates. The best you can ask for is the ability to offer a wide variety of customer options and to flexibly manage their choices. Freightcom offers that.

h2oparts2go.com
Canada
About 4 years using the app
February 20, 2018

This app has been a time and money saver. Freightcom's prices are really competitive compared to other similar company's. The customer service is quick to respond if any problems come up as well.

Store Helivideopros Com
Canada
Almost 4 years using the app