Frequently Bought Together

Frequently Bought Together

Reviews (2,444)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing Average Order Value (AOV) through its smart recommendation engine that effectively suggests relevant products and highlights lesser-seen items. It is easy to install and integrates seamlessly with Shopify themes, supporting large product volumes and traffic without sacrificing speed or reliability. Features like bundle discounts and the ability to manually adjust product bundles are particularly valued. Exceptional customer support is consistently praised for being quick, effective, and customizable.

November 24, 2023

I love that APP
Settling it up is super easy - and the bundle is working for me just perfectly!
I highly recommend using that app for every store - it has such high conversion value for me.

kleopatrajewles
United States
6 months using the app
December 11, 2023

Excellent app, even better customer support! Their response times are faster than speed of light! Definitely recommended.

LATELITA
United Kingdom
Over 2 years using the app
February 27, 2024

Works ok but the Discount for the entire order doesn't work so it kind of defeats the purpose of the app in the first place.

Also, text that you are able to edit in the widget doesn't show up.
And there's no Live chat support which is a big minus for us.

CompassNature
Sweden
6 months using the app
Code Black Belt replied February 28, 2024

Hello CompassNature Team,

We are sorry to hear that you are not happy with our Frequently Bought Together app.

Please, let me say that we have reached out directly to you to rectify any issues and to provide you with clarification and assistance with the app configuration.

Looking at your current configuration, we can see that you have the app disabled on most of your products and for the product where the app is displayed, the discount is being applied as expected (https://sendspark.com/share/6d3kdxah8mxlazvajltyi9wq120g3q4q).

We are available on chat and email and we even helped you with your previous requests on both, via email and chat. The only instance you may not get someone via chat is if available agents are busy, otherwise, we can be reached via email and we do respond with urgency.

We can also arrange a phone call if you prefer to speak on the phone, just let us know whichever you like and we will do our best to assist you.

Please feel free to respond to one of our emails anytime to further assist you with your concerns, making sure that you are happy with the app and that all your needs are addressed.

Yours sincerely,

Code Black Belt's Support Team

April 18, 2024

Fantastic app and service. Just what you need. Customer support is super on it. Very high quality experience!

Peak Wellness USA
United States
12 days using the app
April 18, 2024

Very helpful!!! and quick to fix and solve! I would have liked if I could select the image I want to display on the main image and the frequently added with this... but in general, great customer service!

Camia
Portugal
About 1 month using the app
Edited April 21, 2024

Very happy with this product. Support staff is super helpful!

Brilliant Gleam
United States
2 months using the app
February 7, 2024

I was using a fancy personalization app, an app that promises a lot but doesn't deliver on much. This app is completely the opposite. It doesn't promise much but way over delivers. Seamless discounts on bundles, check. Easy to create bundles, check. Easy to stop certain products from showing in bundles, check. Easy to use CHECK. Love this app and you will too. From someone who has installed A LOT of personalization upsell apps. This is the best one. You are welcome.

Rip City Clothing
United States
15 days using the app
February 27, 2024

They are always fast and helpful! Great app as well! Thank you so much

KING's Pipe Online Headshop
United States
Almost 3 years using the app
April 19, 2024

Customer service is amazing, thanks Senthil!

BON MAXIE
Australia
Almost 2 years using the app
March 8, 2024

Great app and good for revenue, good price and excellent support!

Smartwatchmagazijn
Netherlands
Over 4 years using the app