Reviews (409)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effective GDPR compliance. They praise the responsive and professional support team for quickly resolving issues, including those related to technical difficulties like theme updates. The app's user-friendly interface is noted for being accessible to those with limited technical skills, and it offers customization options to meet specific needs. Long-term merchants commend its reliability and effectiveness, highlighting its value for businesses seeking stable compliance solutions in the European market.

September 21, 2024

Make the Job and not expensive
Also support is cool

SUPERCOEUR
France
1 day using the app
June 17, 2024

Seit mittlerweile 3 Jahren warten wir auf den versprochenen hauseigenen Scanner, müssen aber immer noch händisch alle Cookies und Scripte einpflegen.
Auf Supportabfragen wird in mäßigem Tempo geantwortet.

Kann keine Empfehlung aussprechen.

NICAMA
Germany
About 4 years using the app
September 13, 2024

Sehr freundlich und hilfreich. Mein Problem wurde schnell gelöst. Danke

Schlafmodus
Germany
7 months using the app
November 6, 2024

So einfach einzustellen. Hatte Probleme, dass der Cookie Banner nicht auf gepoppt ist. Der Support hat sehr schnell geholfen

motogorilla
Germany
Almost 2 years using the app
August 1, 2024

Ok, plötzlich erschien the banner nicht mehr. Und Support Team hat wirklich sofort meine emails geantwortet und auch sofort den Fehler behoben. Da kann mann nur sagen, besser gehts nicht. Danke schön an Sahar und Team

VANDAMM®
Germany
Almost 2 years using the app
July 26, 2024

Super schneller und ausführlicher Support! Vielen Dank für deine Hilfe Sahar!

STRAYZ
Germany
About 2 years using the app
September 2, 2024

Top support

SynthonicAudio
Germany
9 months using the app
September 4, 2024

after having installed the app my view count was not anymore accurate with a drop of 70% and also sells dropped 80% in one day. after deleting the app still I cannot fix this issue

Hyzo
Italy
28 minutes using the app
iubenda replied September 6, 2024

Hello,

I'm sorry that you've experienced such a huge drop in views and sales. Even though this is possible, for example due to an incorrect implementation of Google Consent Mode v2 (visits) and perhaps a incompatibility between our app and your checkout/payment/similar provider, it does strike me as very odd that the issue remains after uninstalling our app. Usually that would mean that something else has been causing such issues.

Should you reach out to our support, we'd be more than happy to take a look at the issue for you!

Edited November 14, 2024

Wir hatten Probleme nach der Installation von anderen Apps, die den Cookie Banner blockiert haben. Sahar hat uns aber sehr schnell geholfen. Top Support. Vielen lieben Dank!

Update 14.11.2024: Ich hatte ein paar Fragen wegen dem Update und Sahar konnte die schnell und umfassend beantworten. Das Update lief dann problemlos. Danke, Sahar!

The Olfactive Avenue
Germany
About 1 year using the app
July 8, 2024

Super-App läuft ohne Probleme und wenn es mal Probleme geben sollte gibt es einen super Support der schnell hilft

Magulo
Germany
14 days using the app