Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

May 23, 2024

Gelato ist eine coole Firma, die ich für meine Fotokunst ausgewählt habe.Ich mag das Konzept des Droppshippings, es gibt nichts vergleichbares!

THEPOSTCARDMAN
Germany
3 months using the app
Gelato replied May 24, 2024

Guten Tag!

Vielen Dank für Ihr Feedback und Ihre Unterstützung! Es freut uns sehr zu hören, dass Sie mit Gelato zufrieden sind und das Konzept des Droppshippings schätzen. Wir sind hier, um Ihre Fotokunst zu unterstützen und freuen uns darauf, weiterhin mit Ihnen zusammenzuarbeiten. Wenn Sie weitere Fragen haben oder Hilfe benötigen, stehen wir Ihnen gerne zur Verfügung.

Mit besten Grüßen,

Michal
Gelato Support Team

January 16, 2024

it was great

OUR Wear
United States
17 days using the app
Gelato replied January 17, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! We are glad to hear that your experience with our Shopify app was great. Our Team is available 24/7 if you even need assistance.

Best regards,
Michal
Gelato Support Team

June 5, 2024

Super easy

Travelling Australia With Kids
Australia
20 minutes using the app
Gelato replied June 7, 2024

Hello,

Thank you for your review! We're delighted to hear that you found Gelato super easy to use. Your feedback means a lot to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Best regards,

Michal
Gelato Support Team

January 10, 2024

Easy to use and intuitive

Family Planet
Canada
1 day using the app
Gelato replied January 11, 2024

Hello,

Thrilled to know you find Gelato easy to use and intuitive! If there's anything specific you love or any suggestions you have, feel free to share.

We're here to make your experience the best it can be,
Bartosz
Gelato Support Team

April 27, 2024

The product arrives quickly and is of excellent quality

The Cricket's Handbag
Canada
About 1 hour using the app
Gelato replied April 29, 2024

Hi,

Thank you for taking the time to share your feedback! We're happy to hear that you're pleased with the speed of delivery and the quality of our products. Ensuring timely delivery and maintaining high-quality standards are core principles of our service, and we're glad to see that reflected in your experience. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Best regards,

Michal
Gelato Support Team

April 18, 2024

great!

Everything Alaska
United States
About 1 month using the app
Gelato replied April 20, 2024

Hello,

Thank you for your positive review! We're glad to hear that your experience with Gelato has been going great. Providing a user-friendly experience is our priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

April 17, 2024

Simply brilliant.

Art by Kazumizi il Enfiaré
United States
About 18 hours using the app
Gelato replied April 19, 2024

Hi,

Thank you for your positive feedback! We're delighted to hear that you find Gelato simply brilliant. Providing an excellent experience for our users is our goal, and we're glad we could meet your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

March 5, 2024

Werkelijk naadloze integratie, je past iets aan in Gelato dashboard en meteen effectief in Shopify omgeving. Installeren ook eenvoudig.

The Lousy Brand
Netherlands
3 months using the app
Gelato replied March 7, 2024

Hello,

Bedankt voor uw positieve feedback! We zijn blij om te horen dat je de integratie tussen Gelato en Shopify echt naadloos vindt. Wij streven ernaar om de installatie zo eenvoudig mogelijk te maken. Als u nog meer feedback heeft of hulp nodig heeft, neem dan gerust contact met ons op.

Best regards,
Bart
Gelato Support Team

May 17, 2024

Très intuitif et clair , je recommande .

Digital Wall Art
France
3 months using the app
Gelato replied May 18, 2024

Bonjour,

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous trouvez notre application Shopify intuitive et claire. Notre objectif est de rendre le processus aussi simple que possible pour nos utilisateurs. N'hésitez pas à nous contacter si vous avez des questions ou besoin d'aide supplémentaire. Nous sommes là pour vous aider !

Cordialement,

Michal
Gelato Support Team

January 1, 2024

easy and amazing to set up

UNSANA
United States
About 21 hours using the app
Gelato replied January 3, 2024

Hello,

Fantastic to hear that! If you ever need assistance or have questions, don't hesitate to reach out. We're here to make your experience with Gelato as smooth as possible.

Thanks for choosing us,
Bartosz
Gelato Support Team