Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

April 27, 2022

Very useful, and the customer service is great, always there to help me out, thank you so much, recommend

UNITEK
Hong Kong SAR
About 3 years using the app
April 6, 2022

We have been using GemPages for about 3 years to create our website. The company has very fast, helpful and kind customer service. I would recommend GemPages.

Instant Chemistry
Canada
About 3 years using the app
February 9, 2020

GemPages provides me great freedom and flexibility in creating beautiful, responsive pages just the way I want. I'm able to specify sizes of fonts and colours, section lay outs, and so much more outside of what my Shopify theme allows, so can have a more thoughtfully designed page. I've been using GemPages for about a month now and love it. As a web application, you need to save frequently as that is not automatic, and refresh your page when it gets stuck occasionally - while it can take a little to get used to, the benefits are enormous and far outweigh any little frustrations. Whenever we've needed support, the team is very prompt in providing it. The support team is exceptional. Highly recommend.

Urban Rhythm
Australia
About 3 years using the app
March 1, 2018

Great service! Great product! I am so pleased with how I'm able to have SO much content on my site, including videos and parallax photos, it really vamps my brand. You can check it out at www.neothread.co Also, the service, as I mentioned is AWESOME! Chris helped me get my site verified through Google which really wasn't even his responsibility or obligation but he did it! I totally recommend.

Neo Thread Company
United States
About 3 years using the app
August 31, 2020

This app has allowed us to build our pages exactly how we want them - which is a game changer. The online support given is by far the best I have experienced, thanks for all the assistance guys. So happy we found you!

ALULU
Australia
About 3 years using the app
August 24, 2022

We use GemPages for more than 3 of our stores, which are high-volume and high-traffic, and often need custom features, codes, or help, and I absolutely love knowing that the support team is always a click away on the bottom corner of the screen. There has not been a single time where they haven't resolved my issues. Special thanks to Liam and Jonathan for implementing a custom box for my shipping times to sync with inventory levels!

Forgitec®
United States
About 3 years using the app
GEMCOMMERCE CO., LTD replied August 29, 2022

Thank you so much for leaving us a review!

It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you.

I'll be sure to share these kind words with Liam, Jonathan and the entire team. Please let us know if there's anything else we can help you with.

April 15, 2020

I am using this app to build my site from scrath (I have no prior web developer experience) and I have found it to be very useful with all the functionalities that I need. The customer service is great, very responsive and helpful as well.

5WAY
Italy
About 3 years using the app
Edited April 22, 2021

I cannot rate the team highly enough! just had an issue that prevented me from updating new data , the gempages team not only responded super fast but they fixed the issue as well! Awesome customer service, and from a different continent and time zone. Thankyou :)

Basketcase Gourmet
Australia
About 3 years using the app
April 12, 2022

I think it's very useful. We can build any kind of page we want. If you dont know what to build, there are some templates for you to use. And the customer support team is always responsive and helpful. Recommended!

YoungSpeeds
United States
About 3 years using the app
Edited January 14, 2021

Awesome app with lots of personalisation. I practically built my whole website using GemPages. The support team are great and helped me with some custom code in various places to help me get the site just how I wanted it. Wouldn't use any other page builder. :)

Manuka South
New Zealand
About 3 years using the app