Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

May 21, 2023

Their service is amazing, I had a lot of questions at the beginning and they all answered and were very patient, I recommend Gempage 100%

MOOSOO®
United States
About 3 years using the app
GEMCOMMERCE CO., LTD replied May 21, 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

August 5, 2020

Great app, easy to use with brilliant results. The help team are excellent and always available for any questions or issues you might have.

Defy.ie
Ireland
About 3 years using the app
December 23, 2023

I am very happy with GemPages. For me, they are a must have. One of the best things is the chat support. They go above and beyond to figure out the problem. Usually it is something stupid I've done.

Thank you so much, GemPages

TrollTrue
United States
Almost 3 years using the app
Edited July 10, 2023

I have yet to come across as prompt and as helpful the tech support ladies at Gempages.

Every issue was resolved and promptly followed up on - even with the global time differences involved.

If I could give Bella, and especially April, 10 stars I would.

This is how tech support should be.

Just an update 7 July '23.
Spent some time with Ken on support. As usual top notch excellent friendly service. Very pleased.

OscillotUAE
United Arab Emirates
About 3 years using the app
April 17, 2024

Amazing app, their new V7 editor is top of the line and way better than like pagefly. Customer service is very very fast and always helpful. This is worth the spend.

Dystopiaproductions
Canada
About 1 year using the app
July 2, 2018

Highly recommend for page customisation beyond Shopify's native capabilities.

Hypopak
New Zealand
About 3 years using the app
May 22, 2018

After using the free Gem Pages trial we signed up for a premium account. Gem Pages let's us us build and edit our stores webpage with complete control. Their quick customer service chat feature is the best part of Gem Pages - although it is really easy to use, there are things that we have questions with and Gem Pages has answered everything we've needed to know!

Vivosun Online Store
United States
About 3 years using the app
February 27, 2021

very helpful customer service. They helped me with coding and responded fast to my requests. Very pleased.

Outdoors in America
United States
About 3 years using the app
August 13, 2020

I love this app, so easy to use and support is so friendly! Thank you Leo from support for helping me out! Highly recommend Gempages!!

Crazy Cat Shop
Hong Kong SAR
About 3 years using the app
June 29, 2024

Awesome!

Stepuz
United Kingdom
2 days using the app