Reviews (4,583)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, which allows for easy page creation and customization without coding skills. They appreciate the variety of built-in widgets and templates, as well as features like post-purchase sales funnels and A/B testing that have helped boost sales. The app is noted for its fast loading times and smooth operation across devices. Customer support is also a highlight, with responsive and knowledgeable help available through multiple channels, including live chat.

August 1, 2018

Im so happy i came across the GemPages app. Ive been able to create pages that i didnt think i would be able to create. I had an issue/bug with my form that i had tried to input and jumped on the live chat feature to see if someone could help and had incredible assistance from Janie. She fixed it straight away for me and was very pleasant to deal with. thank you!

Who Wears What
Australia
Almost 2 years using the app
September 28, 2018

If you are familiar with drag-and-drop web page editing this works well. There is a short learning curve but then it's all downhill and good experience. Good support.

Happy Water Club
United States
Almost 2 years using the app
January 14, 2022

We gebruiken deze app om zelf onze shop te beheren en allerhande nieuwe pagina's aan te maken. Dit lukt perfect zonder technische kennis. En indien er iets niet lukt is de ondersteuning meer dan OK.

Edco
Belgium
Almost 2 years using the app
May 11, 2022

C'est parfait, très réactif et agréable ! Merci Gempages pour ce que vous apportez à l'e-commerce !

EnjoyCouture
Belgium
Almost 2 years using the app
March 23, 2021

Good App! It's very easy to make your own page. The support team is awesome! Fast and great support!

Orgonite Echo
Hong Kong SAR
Almost 2 years using the app
August 18, 2022

This app works great for custom pages, and the support is next level! They are quick and helpful whenever I run into an issue.

Roeda
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied August 22, 2022

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team.

Happy Selling!

April 20, 2023

GemPages gives us the tools and flexibility to rapidly update key pages on our marketplace. The support is quick and helpful. GemPages really has transformed our Shopify store into a custom site with all the functionality of Shopify.

WMarketplace
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied April 21, 2023

Thank you so much for your review. We are thrilled that you are enjoying the app, our support team and that you found it easy to use! It's looking awesome!

Feel free to let us know whenever you need assistance!

June 20, 2022

A very user-friendly web builder with an exceptional customer support team! Having them on hand to help with any technical queries really saves a lot of time and frustration!

Premium Lithium Limited
United Kingdom
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

GemPages Customer Success Team

February 22, 2023

Increíble atención al cliente y un equipo espectacular. En concreto, Mona nos fue de gran ayuda y pudimos resolver nuestros problemas con rapidez y eficacia.

Dito Collective
Spain
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied February 22, 2023

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Mona will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

December 22, 2022

Undoubtedly, Gempages's customer support is what businesses should strive towards in this day and age. Responsive, concise, and most crucially, helpful.

Westlightshop
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 23, 2022

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

Have a magical holiday season!