Reviews (4,663)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

June 6, 2023

Super accompagnement, la fille Abbie est un ange, elle m'a aider à avancer de manière très efficace grâce à son écoute active.

Terra-Zone
France
4 months using the app
GEMCOMMERCE CO., LTD replied June 7, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

August 15, 2023

The application, of course, but also the very courteous and helpful support makes the page safe and secure.
The fast response time was also very helpful.

Handwer(ハンドベル)
Japan
4 months using the app
November 15, 2022

This app is a must for making your website fit your brands needs. It is fairly intuitive and if you do run into any issues (you probably will) the support team is top notch. Jane in particular is amazing!

Athalonz
United States
4 months using the app
GEMCOMMERCE CO., LTD replied November 18, 2022

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team & GemPages provided you the customisation options that you were looking for, also.

Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

February 6, 2023

I've been using Gem pages for a few months now and it's been a game changer! Also their support team is amazing! 'Ikram' helped me with all my needs quickly and thoroughly, highly recommend!

TheBathroomBuddies
Australia
4 months using the app
GEMCOMMERCE CO., LTD replied February 9, 2023

Thank you for your review! We are so happy that our support agent (Ikram) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

July 15, 2022

Great customer support team who will help you with any questions. Awesome landing page customization. Definitely recommend

The School of Hard Knocks
United States
4 months using the app
GEMCOMMERCE CO., LTD replied July 18, 2022

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

Cindy | GemPages Customer Success Team

September 19, 2022

So much flexibility and the support are really great. Very rare they can't give me a solution even for things that I didn't think were possible within Gempages!

Aftersmile
Australia
4 months using the app
GEMCOMMERCE CO., LTD replied September 19, 2022

Thank you for rating your experience with GemPages! We strive to provide our customers with the greatest possible experience. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.

Thank you very much!

February 6, 2023

I am incredibly impressed with this Page Builder. It is packed with an abundance of features and advantages, making it the best I have ever used. The support team, particularly Mona and Daniel, has been incredibly helpful and responsive. I appreciate their assistance and am grateful for their support. Thank you.

gırlo
Germany
4 months using the app
GEMCOMMERCE CO., LTD replied February 9, 2023

We're proud to assist with your business. Glad to hear that Mona & Daniel were there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

April 25, 2023

It is very easy to build up the Site that you want. Also the customer service responds very polite and also very quick. Would recommend:)

Printypics
Germany
4 months using the app
GEMCOMMERCE CO., LTD replied April 27, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

March 30, 2023

Very useful app with great customer service! Thanks to their we could have grown much faster than while using regular shopify themes

SoundlyBeauty
Sweden
4 months using the app
GEMCOMMERCE CO., LTD replied April 2, 2023

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

July 2, 2023

Their customer service is amazing. They helped me code several different elements for my store that drastically changed it. Thank you GemPages.

Miracle Oasis
United States
4 months using the app