Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

May 5, 2020

Best page builder app - as a website designer I am using this for all my clients.
Amazing support team and they are fixing every problem I've got within a short period of time. Would recommend 10/10.

Prospere Paris
United Kingdom
Over 2 years using the app
January 24, 2021

I've been using GemPages for about two months now. This app is amazing! The pages are very customizable after you get the hang of it. The support team is very responsive. It will be great if the elements like lightbox for gallery images, product images vertical scroll, etc.

Crossbeats
India
Over 2 years using the app
December 30, 2019

User-friendly and helpful support. They are always quick to reply and help in the best way they can.

OGUMA
Singapore
Over 2 years using the app
July 21, 2022

Amazing service. You can get help straight away at different time! Higly recommend to everyone. If you have any problem just leave a message in a live chat.

Ouisurprise
France
Over 2 years using the app
GEMCOMMERCE CO., LTD replied July 21, 2022

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

Don't hesitate to reach us if we can do anything to assist! Best wishes!

Nathan | GemPages Customer Success Team

Edited June 17, 2023

Fantastic app - really well done and also the support team has been amazing, could not ask for better!! thank you!!

also the support is TOP SHELF and 1000% a top reason to sign up for this app!!!

preside meditation
United States
Over 2 years using the app
June 24, 2022

Una aplicación increíble y súper completa. Además el servicio de atención al cliente es muy bueno y rápido. Merece la pena para llevar tu web al siguiente nivel.

Lifelong Trends
Spain
Over 2 years using the app
GEMCOMMERCE CO., LTD replied June 26, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Happy Selling!

Cindy | Customer Success Team
GemPages

July 22, 2022

great app and amazing customer service - they always get back to us super fast regarding issues or dev. thanks!

Héloïse et Abélard
France
Over 2 years using the app
GEMCOMMERCE CO., LTD replied July 24, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

Nathan | GemPages Customer Success Team

March 4, 2020

Impressive experience, highly recommended!

This is an application of a relatively large number of applications, functions very powerful and also very good use.

Instylish
United States
Over 2 years using the app
November 27, 2018

This app solved so many problems for us! We used to have a buggy, non-mobile friendly site but now thanks to GemPages we have amazing landing pages and product pages that work for all size screens - easy to use and great support team!

Mizu Life
United States
Over 2 years using the app
October 21, 2020

Great website building application also included efficient service and great customer service.
My customer service is called Bella, she is highly recommended.

Arm & Hammer
Taiwan
Over 2 years using the app