Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

August 19, 2020

Great service, always responsive and deliver results. Communication is on point when I have a complication.

Roderer Shoe Center
United States
Almost 2 years using the app
July 9, 2020

Awesome App! Huge time saver, now I can design whatever I want. A real gamechanger! Would definitely recommend it.

Ole Rico
United States
Almost 2 years using the app
December 9, 2020

I love the app! Easy to use, they respond so fast when we have a problem, always solving them as well! HIGhly RECOMMEND

Your Natur Life
Spain
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 11, 2020

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

January 6, 2021

The application is really, easy to use, really good, the essential. Live chat is super responsive. I recommend.

Tableau d'Art GE
France
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied January 7, 2021

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team. Don't hesitate to reach us if we can do anything to assist!

Best wishes, my friend!

Edited November 19, 2021

Support is incredible!! They help you with every problem you conquer in their app. They try their best to solve and mostly it really works! My personal opinion on the app itself, I'm not even sure if it is possible, they should try to explore more modern styles in terms of possibilities like Webflow, Figma or other plattforms. There is no picture gallery only, they call it, image list. And there are not many possibilities for image "animation?", flows or whatever they call it. Like the parallax effect, only works on one specific element they have. But the page builder itself is one of the best i've used so far for shopify. Can't even imagine going without it. The only downside of it, the app loses in speed while you work on it even if you have the integrated "only gempages script active" or something like that, doesn't really work for me. But definitely worth a 5 Star for everything they do!!

Terra Peak
Germany
Almost 2 years using the app
October 4, 2022

Always love working with these guys. Very professional. Good product and easy to use. The team at GP are always top notch.

Smartdesk Pro
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied October 4, 2022

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

January 4, 2019

I have been struggling to find a good app so I could create customized pages for my own needs without going to a developer. This is by far the best app I have ever used with great customer service.

Glow Picks
Australia
Almost 2 years using the app
December 11, 2019

If I could give this 10 stars I would!

I've tried several page builders on both Shopify and Wordpress, and GemPages is by far the best I've used. GemPages does a great job of giving me both full flexibility, and enough stricture to where I don't need to spend hours on a project to make things look nice.

Side Note: I've had 2 minor conflicts with my theme, but GemPages support staff were able to fix those issues in a matter of hours.

ProceraPerformance
United States
Almost 2 years using the app
December 12, 2019

Truly no limits! Not only can you build a custom page exactly as you want it, but IF you get stuck, the support team is amazing. They really do make you feel like they're on your team in figuring out the solutions you need. Love these guys!

FlagCollars
United States
Almost 2 years using the app
August 16, 2022

Best customer service/ IT team. Shout out to Jane that helped a beginner like myself to achieve my dream online store. Thank you!

MushroomFx
United States
Over 1 year using the app
GEMCOMMERCE CO., LTD replied August 17, 2022

We're proud to assist with your business. Glad to hear that Jane was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.

Thank you very much!