Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

September 23, 2017

We just started using this for our business, we have always wanted to make responsive pages designs and have always found that we needed to turn to a developer, well no more.

Thanks to this no1 app we have managed to create slick cool, selling landing pages.

The support team is also brilliant! Thanks guys.

Steven Brown Art
United Kingdom
Almost 2 years using the app
January 10, 2020

The product works great and their support is phenomenal. Always get back to me to fix any issues within 10 mintues regardless of what time of day it is.

GreatSkinCo
United States
Almost 2 years using the app
October 5, 2022

Gempages works good for me. I haven't got that much experience with building websites but it was easy, even for me. The price is okay and the support was pretty fast.

Universal POD
Germany
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied October 9, 2022

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Happy Selling!

January 26, 2021

I don't write many reviews, but I am loving this app. I had an issue that I wanted to add, that the app didn't cover and they resolved it for me. The support team and speed of communication was excellent. Would highly recommend

Chris-Parry-Handmade
United Kingdom
Almost 2 years using the app
December 15, 2020

Quick & efficient to solve the issues I encountered! The customer service agent is friendly & polite!

Reactive Outdoor
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 17, 2020

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Janie | GemPages Support team

April 12, 2022

There are multiple templates to choose from, easy to use and quick to respond.
When wanting some extra details for optimization, the technicians are very responsive and supportive, very good!

HOUCHICS
China
Almost 2 years using the app
July 31, 2022

The absolute best customer experience I could have asked for. Tony was an absolute pleasure to work with.

TRATEZ
Canada
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied August 1, 2022

Thank you for your review! We are so happy that our support agent (Tony) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

All the best!

Nathan | GemPages Customer Success Team

April 29, 2023

The app is great but even greater is the support team. They're just amazing! Response is always ready to help and find a solution. Truly top notch support team.

FourX Better Chocolate™ - CA
Canada
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied April 29, 2023

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

December 12, 2022

This was a godsend to be able to create pages that I actually liked the look of and could properly control the design of. The support is excellent, they are so quick to help.

Elizabeth Wiltshire
Australia
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 16, 2022

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

May 29, 2023

I love this app, and when I had a problem the customer service helped me even if it was a conflict with another app.
Thanks GEMPAGES!!!!

StupidGarage
Italy
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied May 30, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!