Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

November 13, 2019

Love this app, it's opened up so many creative opportunities for us and the support is always on point.

Weaver Green
United Kingdom
About 1 year using the app
September 13, 2022

Pour l'instant très satisfaite de Shopify et de Gempage. Quelqu'un est toujours la pour nous aider et les personnes sont très réactives !

Apnée Paris
France
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 13, 2022

We're proud to assist with your business. Glad to hear that our team was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.

Happy Selling!

May 23, 2023

Amazing customer service. Really fast response, very helpful in sorting out my issues with my store. Very clear communication and demonstrations of troubleshooting.

Thylas
Australia
About 1 year using the app
GEMCOMMERCE CO., LTD replied May 24, 2023

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

Edited April 20, 2020

I've tried several apps to builds pages on Shopify and GemPages was the easiest and most responsive support. I highly recommend them over Shogun.

The Hangry Woof
United States
About 1 year using the app
July 26, 2022

I really like this Gempage, very user-friendly, with more customization features to make our product pages richer and more attractive to customers. Customer service is also very cooperative, timely reply messages to solve our page problems is really great. It's better than the app I chose before and I would recommend it to you!

Saturnbirdcoffee
Hong Kong SAR
About 1 year using the app
GEMCOMMERCE CO., LTD replied July 27, 2022

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. We'll surely pass your words along to the whole team.

Don't hesitate to reach us if we can do anything to assist!

Happy Selling!

August 5, 2020

Best page builder app. Also Chris was very helpful and he responded very quickly, providing the best support. Thumbs up!

mycloudmassager
United States
About 1 year using the app
December 4, 2018

It's extremely intuitive once you get used to it. The drag and drop features are pretty awesome, and even if you get stuck, their customer support is amazing!

CBDO
United States
About 1 year using the app
December 11, 2019

I am very satisfied with the excellent work of GEMPAGES. They respond very quickly to our questions and helped me efficiently in the building of my store. I highly recommend this app.

cooltravelaccessories.com
United States
About 1 year using the app
October 14, 2022

Very powerful application, excellent customer support!! Full help and quick response................

Marbled Beef
France
About 1 year using the app
GEMCOMMERCE CO., LTD replied October 15, 2022

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

September 9, 2022

Only just started using Gem Pages this week but I don't think I've ever been impressed with support so much anywhere. Muiz has been on the ball helping me with everything since the start. What a good guy. Highly recommended!

BestIdeasUK
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 12, 2022

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.

Thank you very much!