Reviews (4,915)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

March 24, 2023

Best Cusomter service ever! I've had a lot of questions that I get answered quickly with there live chat. Highly recommend

Casnovva
United States
4 months using the app
GEMCOMMERCE CO., LTD replied March 27, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

August 9, 2023

Thank's to Jane to be so helpfull with the small issue that I had ! Best support ever. I recommand 100%.

SnapGO
France
4 months using the app
April 4, 2022

Great application! The customer service is very competent and knows how to answer to all!
Special mention to Mona who helped me a lot

Goutty
France
4 months using the app
May 26, 2023

I don't really know what i'm gonna say that can express how much the gempages support helped me through all my problems , they kindly answer all your question and do their best to make what you want possible for you , i really loved the team a lot !
And as an app it's amazingly designable , you can build your dream website using it , i'm still a newbie in it but it's very handy for beginners that's what i liked about it .

Coulchy
Algeria
4 months using the app
GEMCOMMERCE CO., LTD replied May 28, 2023

Hi,
Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

December 16, 2018

After my trial period, I found a very friendly team to help me in every tasks that I ask. This is a super app, we can easy make what we want as product pages, home pages or collection pages, that's a COOL app I recommend !

Supernova Gear
Belgium
4 months using the app
August 21, 2022

All my experiences with GemPages have been wonderful including 24/7 customer service. I've worked with GemPages for a long time as an entrepreneur and truthfully I would recommend them for anyone attempting to build their own sites at an affordable price!

Alcemy
United States
4 months using the app
GEMCOMMERCE CO., LTD replied August 22, 2022

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our entire team at GemPages ASIA greatly appreciate it.

We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

Nathan | GemPages Customer Success Team

June 26, 2023

My website is not live yet, so I can't comment on how my website will work/look/load etc when it is live. I can come back and leave another review or update this one, if possible but what I will say is that so far I can't fault the gempages team. For such a low price you get excellent customer service. The page builder is also very easy to use and intuitive, allowing you to basically have your site looking exactly as you want it.

My Store
United Kingdom
4 months using the app
GEMCOMMERCE CO., LTD replied June 27, 2023

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!
If there is anything more we can help, please do let us know. We're always happy to give you a hand!

June 25, 2020

This is now my second store. From first day i installed the Gem pages which help me made my website so easily and their team can do anything for you. No need to go for shopify developers just install the gem pages and you are good to go.. Especially I want to thank Cindy from support team and tech team which help me a lot during building my website. Thank you so much :)

SafetyKit IN
India
4 months using the app
March 27, 2023

Gempages is amazing. Their support team is always there to help you and try to get you the answers that you need. Highly recommend them!

Fibron™
United States
4 months using the app
GEMCOMMERCE CO., LTD replied March 29, 2023

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

April 17, 2022

Excellent app for designing websites, the staff is superb and is always ready to help even with coding issues that may arise or custom coding requests, big thanks to all the GemPages staff for their excellent work and support! Looking forward to working with them on many other projects!

GOLDECCA
Croatia
4 months using the app