Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

January 29, 2018

Fun, Wonderful and Easy to Use

Club Toddz
United States
3 months using the app
February 27, 2023

Very satisfies with the support of Jane from Vietnam. Love to work again with her and the team. Fast and resonable response.

Crecet
United Kingdom
3 months using the app
GEMCOMMERCE CO., LTD replied February 28, 2023

We're happy to see that you had a 5-Star experience. Jane was awesome! I'll surely let her know you left us this review! Thank you so much!

November 26, 2019

Love the ease of use and quality of the pages!
I was in a crunch and didn't know how to properly import my page into my current store. The Gem Pages chat store helped me with such ease and with the utmost urgency. I am now a loyal customer!

Teach Love Together
United States
3 months using the app
July 20, 2020

I need a something for help, and I was not expecting much. Turned out customer support was very helpful and friendly. Definitely recommended.

Numinec Canvas
United States
3 months using the app
September 1, 2023

Top Notch Customer service! Trust me, they will help you with everything, no matter how many times you ask them. They will solve all your issues for you. Also the builder is easy to use. You just have to spend some time on it. You'll get it fast. Don;t worry. ANd be assured youll get all the help you need here.

Sculptlift Pro
India
3 months using the app
March 1, 2021

Great and quick (which is rare for most apps!) customer support. Had a serious bug which wasnt even related to gempages but they fixed it anyway.

The Smart Store
Germany
3 months using the app
October 31, 2023

Mein Problem eines Blocks einer Gempage Seite wurde binnen minuten problemlos geklärt und die Seite funktioniert wieder ganz regulär wie gewünscht.
Danke für den netten Support.

HanssonSports.de
Germany
3 months using the app
December 4, 2018

This app has literally everything you will need to start a ecommerce store.

Time counter? Check.
Customisable add to cart button? Check.
Design your own individual product pages? Check.
Add a custom liquid/html code to pages? Check.

And the best thing? Great customer service support! I've had multiple problems implementing my own codes and ideas into the app and their service have been top notch!

Memes Merchant
Singapore
3 months using the app
October 3, 2022

GemPages is the only way to go when building a website. It makes it so easy and looks and works well. I now have 3 stores all built and using Gempages. Their support is also excellent and don't be shy to ask about features you'd like to see.

Positively Designed
Canada
3 months using the app
GEMCOMMERCE CO., LTD replied October 4, 2022

We greatly appreciate your love for GemPages. Thanks for leaving us a review.

We are super proud to serve you and help you with 4 stores. Thanks for your support. We are glad to hear that he could help with all 3 stores. I'll surely pass along your feedback to him and the support team.

Let us know if there's anything we can help with in the future.

February 1, 2024

the best really 3 years of using them no problem at all so responsive

MMG
France
3 months using the app