Reviews (4,817)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

December 7, 2018

A superb team always listening to solve all the problems.
Especially that the application is perfect !!
Thank you very much !! Sincerly.

Dearbball
France
About 1 month using the app
June 17, 2020

tengo un problema hice una subpagina y no funciona en iphone, safari, alguien puede apoyarme, por favor

HRC E-Commerce
Mexico
About 3 years using the app
November 2, 2018

Very good assistance ! it helps you for everything you need.
You can literally edit every-thing on your product or homepage.

Thank you Janie :)

SlothProtection
France
About 1 month using the app
April 16, 2018

I read over many reviews of the top drag and drop page builders and this has to be the best! Intuitive to use, fast and you get fantastic results. The customer service is very helpful no mater what the question 10/10. Look no further!

Velotonic
United Kingdom
About 1 month using the app
August 1, 2020

This app has helped me to understand how to easily build a nice looking landing and product page. The customer service support is tip top. Chris has helped me to solve all my problems in a matter of seconds. Well Done!

bundleofloveonline
Singapore
About 1 month using the app
January 10, 2023

Der Kundensupport ist sehr gut. Bei jeder Frage, gibt es die korrekte Antwort. Außerdem antwortet der Support recht schnell. Sehr zu empfehlen :)

YALAN DUNYA™
Germany
About 1 month using the app
GEMCOMMERCE CO., LTD replied January 11, 2023

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

October 31, 2022

Thank you to Letty and the Gempages support team for their prompt and friendly support. Had an issue and it was fixed very quickly. Thank you again!

Else
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied October 31, 2022

Thank you for your review! We are so happy that our support agent (Letty) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

September 2, 2020

Love this ap, It is very simple and if you have any questions you can speak to a live representative who can help you. They are all very helpful and respond pretty quickly.

apexlifters
United States
About 1 month using the app
October 28, 2020

Amazing support. Thanks a lot for the fast help. I have been using this app on several stores and I am happy so far

Scarlet Lace
Bulgaria
About 1 month using the app
February 1, 2022

Great and abundant design features, easy to use and navigate, but otherwise pretty dysfunctional. Glitches often, isn't easily made compatible in all device versions, therefore making you go through loops to make everything perfect on all devices. Some things will stop working after they've been published for some time, such as buttons and links. Worst part of all: Their support team, or lack thereof. Sometimes emergencies occur and you need immediate assistance, but they are hardly available and generally not helpful. Responses take a long time. Typically if you're running a trafficked website and a problem arrises, you need help pretty quickly. Gem Pages doesn't seem to understand this. This has caused us issues many times. For example, one of our product pages has completely stopped working, which is a huge issue as an e-commerce store. Went to contact support (which is only available through a live chat) and got a message saying that they are on vacation for the next 7 days. You simply cannot operate like this when you're supporting the websites of service providers and e-commerces. Nonetheless, our custom-coded website is near complete and we absolutely cannot wait to never have to deal with Gempages again.

Clean Skin Club
United States
Over 3 years using the app