Reviews (4,817)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

August 7, 2020

finding my feet with the app, its really intuitive, the help and back up is brilliant, can not praise the team enough, as a newbie to this I need all the help I can get , I know I will be up and running in a few hours , not days like some apps out there, very pleased with the service.

Inspired Deals
United Kingdom
About 1 month using the app
October 1, 2018

I just started to use this app and I definetely don't regret it ! Really Easy to use and the support team is great ! I'll get it on all my future store for sure !

Nooties
France
About 1 month using the app
September 20, 2018

Great app, almost everything in one, it avoids having a lot of them, there are a lot of features and there is a very good customer service, very responsive.

Brainwave
France
About 1 month using the app
September 8, 2022

Really powerful! Tina helped us a lot, she's really good! GEM has helped us with many functions!
I love GEM.

Maircle
Hong Kong SAR
About 1 month using the app
GEMCOMMERCE CO., LTD replied September 8, 2022

Thank you for your review! We are so happy that our support agent (Tina) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

Cindy | GemPages Customer Success team

Edited August 17, 2020

La verdad que no sabía que existía, y con esta app pude hacer la tienda exactamente como yo quiero.
Fácil de usar! Recomendable!

Botines Mia
United States
About 1 month using the app
October 26, 2022

Lovely, trustworthy customer service.
Gem page is super easy to use and I think it is the best page builder out there:)

AEGI KOYA
South Korea
About 1 month using the app
GEMCOMMERCE CO., LTD replied October 28, 2022

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best

October 31, 2019

If you like to build pages as per your taste, its a must-to-go app. Most important is really responsive support staff. Its Live chat help was proved to be of great help. Special mentions deserves for Ann and Jamie who responded quickly, try to understand my point of view and solved my problems. They even helped me in odd hours in night. So You all need to give it a try.

mobikliq.com
India
About 1 month using the app
June 15, 2020

I'm more than amazed by the quality of the app and specially the support. I had my best support experience with April who helped me solve an issue within 3 min. love you guys! keep it up

iGlamoured™ DEU
Canada
About 1 month using the app
February 10, 2022

amazing, customer service really is awesome. I had an issue wiht my hero bar and they helped me solve it within 24 hours

PouchPump
Canada
About 1 month using the app
Edited March 3, 2020

Best building app!!!!! if you want to bring your conversion rate to the moon get it

Memento
Canada
About 1 month using the app