Rise.ai: Gift Cards & Loyalty , 1,070 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
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Very solid tool with responsive support and an expanding roadmap. They are solution and outcome oriented - making commerce better for customers and merchants, not just on standing pat with a product. Looking forward to growing with them on board.
Surprised how good this app goes for creating a loyalty program. Rewards are with real money, not with points. This is much better to make the customer come back and use their credit.
Awesome APP! The customer service is truly amazing and they will go out of their way to help you out! HIGHLY RECOMMENDED
Integration with Recharge. Great and fast response from Support team. I can recommended for sure. Looking forward using giftcard funcion
Hi there, thank you for the review! Great to hear you have the integration with Recharge set up. Please let us know if there's anything else we can help with :)
The customer service is incredible. Noa has been pending all my doubts satisfactorily. Thank you. The application works as expected. Infinity of options to reward consumers.
Thank you for this awesome review - your success is our success 🙏
Good luck with your new Store Credit and Rewards Program!
Amazing service and Great app! Thanks so much Ari for answering all of my questions today!
I use canva to create the image for the cards and then rise.ai make them look fabulous in the card. I am very impressed with this app!
Greatly appreciate the review :)
We changed our store rewards system over to Rise from the Smile app. So far it is proving easier to use for both us and for the customer. The support team efficiently helped us import thousands of customer rewards balances into store credit.
We are much happier with a store credit system that uses the Shopify gift card mechanism, over our previous points based system that used Shopify promo codes. Customers were previously frustrated that they had to trade in 'points' for a voucher code that then couldn't be used alongside other promo codes so we were often having to void vouchers and manually re add points so that customers could continue to save.
With the Rise app, our customers are more aware of the rewards system and it is instant. As soon as it was live, a customer used their store credit because their balance was visible at the cart which is a fantastic feature.
In addition, we especially love the neat gift card product feature that customers can personalise for the recipient.
Looking forward to seeing this increase customer loyalty further and improve gift card sales.
Thanks for a great app!
This is such a great app to allow for gifting on our site! We love that customers can exchange gifts! And their customer service is fantastic! Thanks for all your help, Ari!
everyone has always been very helpful and quick to respond with a solution. Pauline helped me out today and as usual found a solution to what I was trying to accomplish. Highly recommend.
Thank you for your review! It's great to know that Pauline was able to help you efficiently.
Please feel free to reach out should you need further help with anything.