Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

April 27, 2020

The service I received from Tim was extremely helpful. Setting up the app was reasonably quick and it's working as I had hoped.

Kudo Box
United States
Almost 2 years using the app
July 27, 2023

I've been super pleased with this app. I appreciate all of the features jam packed into this single app - I feel that I am getting a value for my money. My favorite feature is the build-a-box, which, simply put, makes buying more product easier for my customers. When I have had to reach out to support, response time has been prompt and issues resolved quickly and easily. It's a fantastic, do-it-all gifting app.

Tre Sorelle
United States
Almost 2 years using the app
February 28, 2022

We use the GiftShip app on our Cart, as well as their "big brother" Wholster app. Both are fantastic for split-shipping an order, and are well designed for user experience. GiftShip works well for "self-serve" customers to fulfill an order to ship to multiple addresses; Wholster is great for larger split-ship orders, or B2B customers who need invoicing options.
The Support team is helpful, responsive, and quick to find solutions when there are small bugs or hiccups.

In Good Taste
United States
Almost 2 years using the app
March 16, 2022

Great App, fast customer support that took care of all my problems. All around good experience working with Gift Ship

Lazy Gardens
United States
Almost 2 years using the app
Gist replied March 16, 2022

Thanks for the kind words!

March 16, 2023

I highly recommend Giftship! I was looking for a solution that provided gift message, gift wrap upsell, and multi-ship functionalities all in one, and Giftship delivered. Not only is their app great, but the customer service has been phenomenal. Their team has extremely prompt responses and go above and beyond to help. I've been very pleased with my experience with Giftship!

AdaRose
United States
Almost 2 years using the app
September 17, 2019

Giftship works! And it fills a need that Shopify has never addressed - how to ship gifts to multiple people without creating new orders for each person on the gift list. It also provides for gift messages and future ship dates. We have had no issues on the technical side. Technical support at Pix has been excellent though sometimes a little slow.

Redwoods Monastery Atelier
United States
Almost 2 years using the app
Gist replied September 17, 2019

Thank you for taking the time to leave a review! We are glad to hear that Giftship's multiple shipping address feature is helping improve the customer experience on your store!

February 3, 2021

Great app. The multiship function has been a game changer for us. The support is also great. I recommend.

Passo To Go
United Kingdom
Over 1 year using the app
Edited March 30, 2021

Great comprehensive service additions at checkout. Our customers love being able to, in one order, check everyone off of their list for gift shipping. Works well on our backend for fulfilling these orders. Not to mention that we needed to restrict some parameters so this app would work well with our in-store pickup app we received quick help that efficiently solved our issue! Thanks Tim!

Glasswing
United States
Over 1 year using the app
November 5, 2021

I was looking for an app so I could offer shipping to multiple addresses. This does exactly what I needed! I had a minor issue after installation and support was great and they took care of it right away.

shop hey daisy!
United States
Over 1 year using the app
August 14, 2023

We love this app! It's perfect for what we need and extremely user-friendly. Customer service is fantastic. Check it out!

Ship Happies™
United States
Over 1 year using the app