Reviews (893)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its intuitive mega menu design that enhances site navigation by organizing categories and subcategories effectively. This improvement in navigation is noted to boost customer engagement and sales. The app offers extensive customization options, allowing merchants to tailor the menu to their design preferences, including adding photos and various links. It integrates well with Shopify themes and is stable. Exceptional customer support, particularly from staff members like "Sarah," is frequently highlighted, with support available through live chat and email, ensuring responsive and effective service. Merchants recommend this app for its robust features and customization capabilities, which significantly enhance navigational efficiency and aesthetics.
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very nice experience! thank you!
Very good app and very easy to use. Good support and fast respons.
I highly recommend Globo to anyone looking for services/products they offer. I will definitely be returning for future needs!
Sarah from the Globo team was so helpful! She was very patient with all of my questions and helped modify and test lots of different options. I am very happy with the customer service that she provided. I am currently using the free version of the mega menu, and I am already impressed with the features that are available. Thanks Sarah!! :)
Sarah has been extremely helpful so far with helping us set up our menu. There was some weird formatting going on, which she and the dev team were able to resolve quickly. This app has improved the quality of our navigation menu tremendously.
The support team clearly understands what they need to do. I really appreciate their prompt assistance.
The app works great and has all the functionality I wanted. Support was fantastic as well. Thank you!
I will explain, point by point, why you should not install this app, without any emotion.
#1. The top menu is visible in the header, but it is not possible to add a logo to this app.
#2. The app has features like login, register, logout, and my account links, but these features are not functioning. When we asked, we were told they do not work in the new version of the app. This is the first time we have seen an app updated without removing non-functioning features. Even when you manually add links like login/logout/register, they do not work correctly.
#3. The support agents know nothing about the app. Their English is at a beginner level, and even the developers do not speak English.
#4. The CSS is not responsive. Images do not shrink or grow. If you want to see images that appear in desktop size on mobile and tablet, you can install this app.
#5. The search function does not work.
#6. Icons should use SVG, but they use images instead. Your site will slow down, and you will face SEO issues. Additionally, the icons are not responsive.
#7. There is no custom CSS area. Settings are limited, and there are other bugs in the app.
#8. No one, including the developers, is helping to fix the issues. Instead, they respond as if they are dismissing you by saying your requests are special and they cannot help you, suggesting you look for another app.
Great app. Great support. Very happy.
I have found Globo Mega menu highly functional with fast, responsive, and helpful support!