Reviews (890)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its clean, organized display that enhances site navigation by effectively categorizing products. Its customization capabilities allow for tailoring menus to fit branding and functional needs. The interface is user-friendly, supports multiple languages, and is compatible with various themes. Merchants find the installation process straightforward and praise the stability of the app. The support team is noted for their responsiveness and professionalism, with staff like Sarah providing personalized service. Support is available through multiple channels, including direct chat, and is efficient in handling requests and resolving issues promptly.

June 19, 2018

I truly think this is the best Mega menu app on Shopify.
I love that there is no tiered pricing scheme, its one monthly payment for access to the full features. This means your free to play around with all menu types, fonts, colors & images. I must admit I'm having a lot of fun. I had an issue with the mobile version, but after contacting support, they managed to reply & fix the issue in less than 24 hours. Thank you Globo Mega Menu!

The One Four One
United Arab Emirates
4 months using the app
November 2, 2021

The customer service and tech team are very responsive and professional. Highly recommend it to everyone.

KICKS CREW
Hong Kong SAR
4 months using the app
February 23, 2023

I've been using Globo Mega Menu Navigation for a while and I have to say, it has made a world of difference for my store. Not only is it easy to use, but the customer support was outstanding. Sarah helped me with a few problems I was having. She was incredibly kind, patient, and went above and beyond to ensure that my issues were resolved. I highly recommend this app for anyone looking to improve their Shopify store!

LookerOnline
Italy
4 months using the app
December 22, 2017

Love the app. Had an issue installing the app on my site, Sent a message to them, and in 20 seconds they were giving me the answer to fix the issue. They went in to my site and made the adjustments needed. Within 2 hours, they had me up and running with the menu system.

Great work by the Globo Team...Tony

Bones Of Stones Wear
United States
3 months using the app
April 27, 2018

Great app, top customer service.
I recomande !!!

Tayty
Belgium
3 months using the app
September 23, 2022

Great app, great customer service! I've contacted them multiple times via email and then we talked over on Skype and they were super available to any little customization I had to make. Thank you very much!

Bottle of Italy
Italy
3 months using the app
November 30, 2018

Very easy to use and the customer service has been awesome. Definitely better than all the other menu apps I have tried.

CPR Medical Supply
United States
3 months using the app
August 22, 2023

I am thoroughly impressed with the service I received from the team at Globo Mega Menu. Their commitment to ensuring a seamless experience was truly remarkable. From start to finish, their attentiveness and keen eye for detail were evident in every interaction.

Not only did they provide a top-notch product with their Mega Menu app, but they also went above and beyond in assisting me with any questions I had. Their responsiveness and willingness to guide me through every step were invaluable.

It's rare to come across such a dedicated team that genuinely cares about their customers' satisfaction. I wholeheartedly recommend Globo Mega Menu to anyone seeking a reliable app coupled with exceptional service. Thank you for making my experience so positive and enjoyable!

Brightown Decor
United States
3 months using the app
December 12, 2018

I had installed the app but it stopped working, they fixed it and when I realised the mobile menu was not working. They also fix it. So thanks to Emma that did all the hard work

royal body kits
Spain
3 months using the app
June 18, 2019

easy to use and great customer support. We had a page loading issue. They resolved straight away. Well priced too compared to other menu apps

SES Direct Ltd
New Zealand
3 months using the app