Reviews (897)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive mega menu design that enhances site navigation by organizing categories and subcategories effectively. This improvement in navigation is noted to boost customer engagement and sales. The app offers extensive customization options, allowing merchants to tailor the menu to their design preferences, including adding photos and various links. It integrates well with Shopify themes and is stable. Exceptional customer support, particularly from staff members like "Sarah," is frequently highlighted, with support available through live chat and email, ensuring responsive and effective service. Merchants recommend this app for its robust features and customization capabilities, which significantly enhance navigational efficiency and aesthetics.

December 22, 2017

Love the app. Had an issue installing the app on my site, Sent a message to them, and in 20 seconds they were giving me the answer to fix the issue. They went in to my site and made the adjustments needed. Within 2 hours, they had me up and running with the menu system.

Great work by the Globo Team...Tony

Bones Of Stones Wear
United States
3 months using the app
April 27, 2018

Great app, top customer service.
I recomande !!!

Tayty
Belgium
3 months using the app
September 23, 2022

Great app, great customer service! I've contacted them multiple times via email and then we talked over on Skype and they were super available to any little customization I had to make. Thank you very much!

Bottle of Italy
Italy
3 months using the app
November 30, 2018

Very easy to use and the customer service has been awesome. Definitely better than all the other menu apps I have tried.

CPR Medical Supply
United States
3 months using the app
August 22, 2023

I am thoroughly impressed with the service I received from the team at Globo Mega Menu. Their commitment to ensuring a seamless experience was truly remarkable. From start to finish, their attentiveness and keen eye for detail were evident in every interaction.

Not only did they provide a top-notch product with their Mega Menu app, but they also went above and beyond in assisting me with any questions I had. Their responsiveness and willingness to guide me through every step were invaluable.

It's rare to come across such a dedicated team that genuinely cares about their customers' satisfaction. I wholeheartedly recommend Globo Mega Menu to anyone seeking a reliable app coupled with exceptional service. Thank you for making my experience so positive and enjoyable!

Brightown Decor
United States
3 months using the app
December 12, 2018

I had installed the app but it stopped working, they fixed it and when I realised the mobile menu was not working. They also fix it. So thanks to Emma that did all the hard work

royal body kits
Spain
3 months using the app
June 18, 2019

easy to use and great customer support. We had a page loading issue. They resolved straight away. Well priced too compared to other menu apps

SES Direct Ltd
New Zealand
3 months using the app
October 24, 2018

Having received customer feedback that the website was difficult to navigate i set out to find a Menu similar to the big players. Mega Menu is fantastic and offers lots of functionality whilst being easy to set up. Above all their support is the best I've encountered and i have a lot of apps!! They even helped me with 2 issues that the theme owner would have wanted paying. Thank you so much Emma for your efficient and professional support. If you wish to take a look (although still modifying) the website is www.justkiddingboutique.co.uk

Just Kidding Children's Boutique
United Kingdom
3 months using the app
March 19, 2022

Todo perfecto! El soporte buenísimo. Muy recomendable. La app tiene muchas opciones y la función multi language es perfecta!

Niche Beauty Lab
Spain
3 months using the app
June 20, 2023

The customer service provided by Sarah Nguyen was fantastic. I think that's the fastest and most effective digital customer service I've ever received! I am very pleased with my experience.

Lexie and Lee
United States
3 months using the app