Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive customization, and compatibility with various themes. They value the ability to create professional, brand-aligned menus, improving website navigation and conversion rates. The support team is frequently praised for their responsiveness and efficiency, even during off-hours. The app also offers a free version with robust features and a real-time editing preview mode. It's highly recommended for its functionality and exceptional customer service.

Edited March 25, 2020

I had a terrible experience with this app, and the customer service is not very well either. When requesting help to install the app properly, they made changes that did not work at all, and published it so it was live! When I asked if they could revert the changes, they did not respond. Also, the menu did not include brand logo or cart, essential for any ecommerce store (how can you buy if there is no cart?)

Happy Wifey
Norway
9 months using the app
Globo replied March 27, 2020

I'm sorry for your experience.
It was our mistake when publish your menu when it isn't ready. I'm sorry again for it.

Edited February 17, 2019

This is quite possibly the best mega menu app on the market right now. I tried several other and then settled on this one for its clean user interface and easy administration.

Ceramic-to-Metal by Cosmotec
United States
9 days using the app
January 11, 2020

Customer support is amazing! I just installed this app but I believe it's gonna be a great tool to make ideal menu for my customers.

Move on Branded
Malta
9 days using the app
Globo replied January 11, 2020

Thanks so much for taking the time to leave us a review.🥳 Don’t hesitate to contact us if you have any questions or suggestions.

Edited July 14, 2021

too slow for this app. The page speed will slow too.Most of time, I could not open this page to edit the page.

NAKTO Official Direct Store
United States
9 months using the app
March 3, 2022

A Superb app! The support team was incredible and helped fixed every problem I had. Fast, supportive and innovative!

X Perform
United States
9 days using the app
November 20, 2017

Great customer service, and the app is working great.

Fshoutlet
Romania
9 days using the app
November 11, 2021

Looks so professional and easy to use! AMAZING customer support as well - they helped answer my questions in a really timely manner and provided excellent customization support. The only thing I would suggest for improvement is the ability to drag and drop between menus (currently you can only move items around within their parent menu). Thank you Mega Menu team! xx

DOLAN
United States
9 days using the app
September 23, 2022

This is the best supported app on the store. Amazing service, great features, i thoroughly recommend this for every store!

Player1 Sim Gear
Australia
9 days using the app
November 4, 2021

i can smoothly create mega menu for our store, only does need to have an option for 1 line collection with side bar.

NUMARU
United States
8 days using the app
October 16, 2022

Im really fed up with this app its rubbish! I’m deleting it tomorrow it won’t work! On my iPad you cannot reach the save button, its very annoying. Its really behind the times!

wildlifeandbirdcare
United Kingdom
8 months using the app