Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
April 30, 2021

We choose this app because we want to have a rewards/loyalty program on our online store. The app is very easy to use and it works great! Ryan from app developer/support team is very accommodating with our inquiries and requests! Thank you so much!

AdoraPH Stage
Philippines
8 days using the app
November 21, 2020

The app is nice. But I have had to many people complain that when they redeem it they have to wait for an email. Then when they go to use it and if the website closes out when they put their code in they can no longer use the code. So they lose all of their points. This has made me make the decision I can't keep paying $50 a month for something with these kind of flaws.

Sassy Girl Aroma
United States
5 months using the app
December 19, 2019

HO ho, Superb app very easy to understand, and to configure.
in addition superb feedback in case of needs.
Do not go further take it.

Jardins du Sénégal
Senegal
5 days using the app
Glow Loyalty replied December 19, 2019

Thanks so much! Really glad you're enjoying the app!

August 22, 2020

So price is ok but they don't integrate with Langify, thats a must have for us. Also the email reminders they send have their emails in it so that doesnt look good or professional at all.

Bem Estar Essencial
Portugal
5 months using the app
March 31, 2021

The starter price is great to kickstart. But the jump from USD9 to 29 is too much without extra functions and there are lots of options around with more functions with USD29.

MatchaEasy
Hong Kong SAR
4 months using the app
Glow Loyalty replied August 17, 2023

Thank you for taking the time to leave a 4-star review back in 2021. We greatly appreciate your feedback on our pricing structure, and we completely understand where you are coming from regarding the jump in price between our plans.

I'm excited to inform you that, in response to feedback from our valued users like you, we have revisited our pricing and have made adjustments to ensure that our plans are competitively priced while also offering valuable additional features. We want to ensure that you are receiving exceptional value at every pricing level.

We hope that these changes address the concerns you’ve raised and that they make Glow Loyalty an even better fit for your business as it grows.

Thank you once again for your honest feedback, as it helps us continually improve. We’re here to support your continued success, and we’re eager to continue being a part of your journey.

Warmest regards,
Glow Loyalty Team

Edited February 19, 2021

Edited review: the support team is very helpful and responsive, they were able to resolve all my issues and now everything is running smoothly. Thank you!

Amanda Lapalme Art
United States
5 days using the app
April 29, 2021

Well what can we say - Glow is an absolutely amazing reward/loyalty app and after lots and LOTS of research, we think this is the best app by far... Also, all of those other reward apps should be ashamed of themselves for charging such ridiculous amounts of money. Glow is very-very slick and really-really easy to use for us and our customers too. We think Glow is perfect for any business of any size and we're really excited for the future for our website and our customers now that we have this app installed. We're completely new to rewards points so the customer service has been simply amazing with answering our questions and helping quickly with installation support. Really nice bunch of people too :) Dear Glow - Thank you so much for creating this innovative app and for choosing the right (sensible and fair) price points. Congratulations and good luck. Dear Shopify - Kick all the other reward/loyalty apps out of the app store, Glow is the only one you need :) Cheers,
Anthony

aabe creative
United Kingdom
3 days using the app
October 8, 2020

Loving Glow! Excellent app and customer service. Ryan was very helpful and the app is much better than other expensive apps. Congrats to Glow team!

Viners
Argentina
3 days using the app
April 8, 2020

Been looking for an app for loyalty rewards points. Tried a few and this was the easiest to use and does everything we want it to. Right now we are using the free version but if things continue to work properly as they are, we defiantly will upgrade. So far so good!!

Hockey Card World Inc
Canada
2 days using the app
September 17, 2020

This app really does what it promises with no hazzle and trouble. It is straight forward and best of all customizable and translatable. Support is useful.

teSelskabet
Denmark
1 day using the app