Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and robust features like affiliate tracking and automated payments. It's praised for its reliability, excellent performance, and responsive customer service. Merchants value its cost-effectiveness, customization options, and insightful dashboard. The app's ability to offer customizable commission structures is also appreciated, making it a game-changer for boosting sales and increasing brand exposure.

November 8, 2023

Gets the job done, customer service is responsive and helpful.

Blonyx UK
United Kingdom
6 months using the app
November 13, 2023

Extremely fast help service and does what I need it to.

Fanciful Doll
United Kingdom
2 months using the app
October 23, 2023

Great app. We even requested a couple of customizations that they gladly did for us. Anytime we have had a small issue or questions they are quick to reply and help.

IRaiseMore.com
Canada
Almost 4 years using the app
October 23, 2023

we have been a loyal customer of Goaffpro for the past three years and have relied on their service to manage our affiliate program. However, my recent experience has left me deeply disappointed and frustrated. Over the last three months, we decided to make the transition to the GoKwik custom checkout system, believing it would improve our user experience. Unfortunately, for the past 20 days, we've been encountering persistent issues that have hindered our operations. What's even more frustrating is Goaffpro's response to the problem.

They claim that the issues we're experiencing are solely due to the custom checkout system, but I strongly disagree with this assessment. I have conducted a thorough analysis of our setup, meticulously testing different scenarios, and it is evident that the problem lies within Goaffpro's platform, not the custom checkout. It is deeply frustrating that they have swiftly shifted the blame to the custom checkout without conducting a thorough investigation.

Our frustration has been exacerbated by their reluctance to investigate the matter further. As loyal customers with a long-standing relationship spanning three years, I expected Goaffpro to take a more proactive approach to address this issue. Instead, we've encountered resistance and a lack of willingness to explore potential problems originating from their end. This approach is far from the customer-centric service we had come to expect from Goaffpro.

In conclusion, my recent experience with Goaffpro has been disheartening. While the service has been reliable and efficient for years, their handling of the recent issues related to the custom checkout has left us frustrated and dissatisfied. We urge Goaffpro to reconsider their position on this matter and commit to a comprehensive investigation into the issues their customers are facing. It's time for them to restore the trust of loyal customers like us by addressing the issues promptly and effectively.

Deodap
India
8 months using the app
GoAffPro replied October 24, 2023

Hi

So the app was works fine with shopify chekout but not with gokwik checkout.

In such a case, Logic dictates, then the issue is with gokwik checkout not with goaffpro.

Over 40,000 merchants use the app with no issues whatsoever because the goaffpro app is fully vetted, thoroughly reviewed and regularly re-reviewed by shopify App Store team to ensure everything works as intended

Gokwik is not a shopify approved app.

You can ask gokwik team why they are not in Shopify App Store.

Apps on the App Store are thoroughly reviewed by shopify for their compatibility to ensure smooth experience for merchants

Unapproved and unauthorised apps not only violate shopify merchant terms but also breaks compatibility with other apps.

Our support team also mentioned the same to you that custom unapproved checkouts cannot be reliably supported as they don’t follow shopify best practises

Just ask yourselves, why is gokwik checkout not in Shopify App Store ? And you’ll have the answer as where the real issue is

January 21, 2024

Gute App, die für Beginner geeignet ist

My Store
Germany
About 18 hours using the app
September 25, 2023

I have had the free version for a few years and it has worked really well. I needed some support last week for the first time and they were very fast to reply and giving me clarification for my questions.

Ecococoon ™
Australia
About 4 years using the app
October 4, 2023

It's just what I was looking for. It works perfectly and has many features.
The best thing is the customer service, very very fast in responding and resolving any problem or question.

Colchón Morfeo
Spain
Over 1 year using the app
October 17, 2023

Great app, even free version offers enough features to start. They need to improve mobile app visually and fuctionally though.

Özel Beslenme
Türkiye
3 months using the app
May 1, 2023

We have been using GoAFFPro for a few years now. It's great! Simple enough but loads of features and customizations if you want to dig into them. The few times we have reached out to customer service, they were quick to respond and help out.

We did try to switch over to Shopify Collabs since it is Shopify native and they were pushing it really hard. However, for affiliates it just isn't the same. In fact I kinda hate Collabs which is why in the end we decided to stick with GoAffPro. Use it for free (amazing!) and then pay for it once you've grown enough and want the additional features like post purchase popup. :)

RAD Children's Furniture
United States
Over 3 years using the app
August 30, 2023

Just downloaded and set up this app, this has been the easiest app I have ever had to set up on my shopify. Once you choose the button upon download that says you dont know anything about the app, they literally walk you through step by step until each step is complete. There was one portion I had confused my self about and used their support , and was blown away at the instruction and walk through I got . It was so quick and got me through my issue in no time! I want to add that it was my lack of knowledge that led to my confusion not the app! 10/10 would recommend. Looks very professional and well done on my site. SO happy with it!

Mindset Men's Apparel
Canada
5 months using the app